Everything you need to run rental, resale, and hybrid operations from one system.
TWICE gives every item in your inventory its own identity. Track condition, location, cost history, and revenue generation individually instead of just SKU-level averages — whether you manage thousands of rental units or curated one-of-a-kind pieces.
TWICE lets you structure products, services, pricing models, and variations to match how your business actually works. Set up duration-based rental pricing, fixed sale prices, seasonal rates, or any combination from one catalog.
TWICE keeps inventory, pricing, and availability synchronized across every channel you sell through. No double-bookings. No overselling. No manual reconciliation between systems.
Launch a hosted online store with your own domain and branding. Customers browse your catalog, check availability, and complete bookings or purchases without back-and-forth.
Create orders directly from the admin panel for walk-in customers, phone orders, or any transaction that happens face to face. Full inventory visibility and the same pricing logic as your online channels.
TWICE gives you a self-service kiosk interface for on-premise operations. Customers browse, check availability, and place orders without staff assistance, reducing wait times and freeing your team for higher-value work.
Push inventory to external marketplaces and platforms through the API. Control which listings appear on which channels using channel tags, so you decide exactly what's available where.
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Launch a hosted online store with your own domain and branding. Customers browse your catalog, check availability, and complete bookings or purchases without back-and-forth.
Create orders directly from the admin panel for walk-in customers, phone orders, or any transaction that happens face to face. Full inventory visibility and the same pricing logic as your online channels.
TWICE gives you a self-service kiosk interface for on-premise operations. Customers can select products, fill in their details, and place orders without staff assistance, reducing wait times and freeing your team for higher-value work.
Push inventory to external marketplaces and platforms through the API. Control which listings appear on which channels using channel tags, so you decide exactly what's available where.
Order management built for more than "sold and shipped." TWICE supports the transaction types circular businesses need and tracks every order from creation through fulfillment, completion, and post-order processes.
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Rental orders, sale orders, buyback orders, and maintenance orders. Each type has its own lifecycle and fulfillment logic. TWICE lets you run all of them from one system.
Move orders through a clear sequence: draft, active, archived. Within that, TWICE tracks line item states, fulfillment progress, pickup and return scheduling, and the operational steps in between.
Attach contracts, rental agreements, condition reports, delivery photos, or any supporting documentation directly to orders. Categorize by type and share specific attachments with customers.
TWICE handles the full payment flow from checkout to refund. Collect deposits, split payments, and accept the most popular payment methods.
Your customers aren't one-time buyers. TWICE builds comprehensive profiles with complete transaction history, signed documents, and communication records in one place. Segment, communicate, and build the relationships that drive repeat business and lifetime value.
TWICE automates the repeatable work so your team can focus on what requires human judgment. Build workflows that trigger actions based on events. Assign tasks to team members with due dates and priorities, and track completion across your operation.
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“If we didn’t have such good tools, it would be much more difficult for me to run the business on my own.”
Get hands-on with the features. Launch, test, and grow at your own pace.
It means TWICE is the foundational infrastructure layer your business runs on. Like an operating system on a computer, TWICE provides the core functions every circular commerce business needs: inventory tracking, catalog management, order processing, sales channels, customer management, and operational tools. Instead of stitching together separate systems for each of these, you get one connected platform where data flows between them by design.
Both. TWICE is built for any business where physical assets generate value more than once. That includes pure rental, pure resale, and hybrid models like renting equipment until utilization drops and then reselling it, or running buyback programs that feed refurbished products back into your catalog. You configure TWICE to match your model, not the other way around.
Traditional e-commerce platforms are built for linear transactions where a product sells once and leaves your system. That architecture breaks when products come back. Rental businesses on Shopify need plugins and workarounds for availability management, serialized tracking, and return handling. Resale businesses lack native tools for condition tracking and lifecycle management.
TWICE is built from the ground up for circular commerce. Inventory tracks individual units across their full lifecycle. Orders support rentals, sales, buybacks, and maintenance. Availability updates in real time across every channel. These aren't features bolted onto a retail platform. They're the foundation.
TWICE is built API-first. Every function in the admin is powered by the same public REST API available to you. Native integrations cover payment providers like Stripe, and website builders like Wix. For anything else, webhooks and the API let you connect TWICE to ERP systems, shipping platforms, marketing tools, or custom applications.
You can sign up for a free trial without a credit card, set up your inventory, build your catalog, and launch your online store within days. TWICE doesn't require months of implementation or a dedicated IT team. Start simple and add complexity as your operation demands it.