Twice Commerce Products & Features
All the features you need to sell, rent, and resell.
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Features
Plans
Order Management
Barcode Scanning
Connect a barcode scanner to Twice for quick and accurate order handling, returns, and hassle-free inventory counts.
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Analytics & Reporting
Google Tag Manager
Take control of your website tracking with ease. Seamlessly integrate Google Tag Manager to efficiently manage and deploy analytics tags, enhancing your website's tracking capabilities.
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Analytics & Reporting
Google Analytics
Supercharge your insights – effortlessly connect your website to Google Analytics for a deeper understanding of your user interactions and website performance.
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Analytics & Reporting
Dashboard
Get a quick overview of outgoing and incoming orders per day, week, month, and year.
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Analytics & Reporting
Accounting Reports
Gain a complete accounting overview for all bookings, sales, and refunds processed through Twice. Get detailed breakdowns at the item level, per date, payment method, and tax level.
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Analytics & Reporting
Customer Data
Collect customer information automatically and conveniently analyze and export all customer data including marketing consent and purchase history.
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Analytics & Reporting
Basic Reporting
View your store's key bookings, products at a glance with the Twice Dashboard.
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Analytics & Reporting
AI Insights
With the power of AI uncover deep insights into your shop's performance and customer behavior, driving informed decisions and strategic growth
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Analytics & Reporting
Advanced Reporting
Access comprehensive, data-driven reports offering a detailed analysis of key performance indicators, sales metrics, and operational efficiency to optimize your Twice shop's success
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Automation
DIN Calculations
Automatic DIN calculation according to the shoe sole length, user experience, weight, size, and age when renting ski products.
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Automation
Disable Automated Customer Emails
Gain full control by turning off predefined transactional messages, enabling custom solutions through webhooks.
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Automation
Webhook Access
Create automated workflows with webhooks and automation tools such as Zapier or make.
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Automation
API Access
Use the Twice Admin API to integrate Twice with other products and services - unlimited API calls.
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Checkout
Discount Codes
Create discount codes to offer your customers a fixed value or percentage discount on specific products, periods, or your entire offering.
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Checkout
Category Terms
Upload category-specific terms and conditions for your customers to accept before placing an order.
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Checkout
Cancellation Policy
Define how many hours, days or weeks before the order starts customers can cancel at what conditions.
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Checkout
Custom Payment Options
Register payments received outside Twice, such as cash payment or bank transfers.
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Checkout
Twice Payments
Accept secure online payments in most European countries with Twice Payments. Currently supported payment methods are debit cards, credit cards, Apple Pay, and Google Pay, as well as online bank payments via Trustly and Paytrail in the Nordics.
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Checkout
Stripe Payments
Accept secure online payments with third-party integration Stripe also outside of Europe. Currently supported payment methods are debit cards and credit cards.
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Checkout
Manual Security Deposits
Register security deposits handled outside Twice for example in cash for your rental orders.
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Checkout
Automatic Security Deposits
Block available funds temporarily on customers' payment cards until rentals are returned. Pre-authorizations are not charged until you actively capture them.
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Checkout
PCI-DSS Audited Payment Processing
Benefit from peace of mind, knowing your transactions are protected against security threats and breaches.
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Checkout
Custom Checkout Fields
Collect customer information via custom checkout fields, connect services like DocuSign for e-signatures, or implement ID verification tools such as Veriff, tailoring the checkout experience to your unique requirements.
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Checkout
Twice Checkout
Orders are summarized, customer details are collected, and discount codes can be applied seamlessly, all before customers select their preferred payment method.
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Checkout
Multipurpose Checkout
One unified checkout for all rental, sales, and subscription purchases.
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Checkout
Terms & Conditions Acceptance
Set your own Terms and Conditions and category-specific requirements. Ensure your customers acknowledge and accept these terms when placing an order.
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Delivery
Delivery
Offer delivery and pickup from the provided addresses for your customers. Export delivery orders and efficiently plan delivery routes by choosing your own defined carriers.
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Delivery
Pickup Points
Create predefined pickup points for your customers, so they can collect and return their orders at these convenient locations. The number of pickup locations depends on the chosen Twice plan.
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In-person sales
Self-Service Terminals
Enable self-service purchases in-store with a customizable kiosk app for browsing, ordering, and easy checkout.
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In-person sales
In-Store pickup & return
Empower your customers to conveniently collect and return products at your physical location or brick-and-mortar.
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In-person sales
Manual Order Creation
Create new orders on behalf of your walk-in or call-in customers in your Twice Admin.
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Integration
SKIDATA
Synchronize your Skidata catalog, manage which ski tickets are available for purchase in the Twice online store. (on request)
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Integration
Solteq Commerce Cloud
Easily connect Twice to your Point of Sale system to streamline operations.
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Integration
Tekso POS
Easily connect Twice to your Point of Sale system to streamline operations.
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Inventory
Individual Inventory Articles
Bring 10.000 individual inventory articles grouped by SKU to your Twice account - contact us if this is not enough.
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Inventory
Inventory Import and Export
Import your entire inventory, including SKUs, articles, and specifications, for a streamlined setup. Export the inventory easily for tasks such as inventory count.
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Online Store
Branding Adjustment
Change fonts, button styles, colors, and even your favicon to create a uniquely branded and visually stunning shopping experience for your customers.
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Online Store
WordPress Plugin
Easily add your Twice Store to your existing Wordpress website with our Twice plugin.
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Online Store
Own Twice Online Store
Every Twice Account can establish an online presence with their own included Twice Store.
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Online Store
Unlimited Hosting
Build your online presence without hosting complexities. Unlimited, effortless website hosting.
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Online Store
SSL Security
Built-in SSL Security to protect customer data and improve SEO. No setup required.
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Online Store
Embedding Possibilities
Easily add your Twice Store to your existing website, we have step-by-step tutorials ready for you.
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Online Store
Booking Calendar
Display real-time availability for each product so your customers see instantly when products are ready to be booked.
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Online Store
Product Categories
Organize your products for easy navigation and discovery in distinct categories.
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Online Store
Online Store Customizer
Customize your online store's themes and layouts to engage with your customers.
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Online Store
Wix Website Builder integration
Elevate your site with the Wix website builder for enhanced features and greater control over your online storefront.
Online Store
Custom Domain
Personalize your website URL and use your own website address instead of Twice.store/[company]
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Online Store
Remove Twice Branding
Hide the subtle "Powered by Twice" from your storefront footers and communications.
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Online Store
Sales Channel Language
Choose from our selection of more than 20 languages your preferred sales channel language.
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Online Store
Additional Languages
Expand your global reach by selecting additional languages to showcase your products and services.
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Online Store
Online Booking Buffer
Tailor the time how much time in advance orders must be placed, allowing you to control booking deadlines based on the start time.
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Order Management
Booking Extensions
Allow customers to effortlessly extend their rentals online and make online payments right away, automatically adapting to product availability. Exclusive to Twice Payments users.
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Payments
Payment Link
Create new orders in your Twice Admin and send them over to your customers via email or SMS for confirmation and online payment.
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Product Catalog
Maintenance Time
Block times to make items automatically unavailable for a set duration after return. Use this time for cleaning, repairs, or charging, guaranteeing that products are ready in time for the next order.
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Product Catalog
Package Products
Combine individual products into convenient rental packages. Twice tracks the availability of the individual product as well as the bundle at the same time.
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Product Catalog
Product Variants
Present multiple choices within a single product, such as size, color, or style.
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Product Catalog
Product Recommendations
Increase sales by suggesting your customers complementary products that enhance their order.
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Product Catalog
Unlimited Products
Create your product catalog and offer unlimited products to your customers.
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Selling Options
Subscriptions
Subscriptions as a selling option let you sell products and services on a recurring basis leading to recurring revenue.
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Selling Options
Resales
Tap into thriving secondary markets by selling pre-loved goods across multiple channels.
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Selling Options
Rentals
Profit from temporary product use by renting products to your customers.
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Selling Options
Sales
Sell additional products or services to your customers.
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Service & Customer Support
GDPR Compliant Service
Guaranteeing GDPR compliance we protect your data and privacy.
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Service & Customer Support
Knowledge Base
Access our 24/7 Knowledge Base, offering detailed instructions and video tutorials to help you master Twice at your own pace.
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Service & Customer Support
Automated Onboarding Support
Embark on a guided tour through our product after signing up. We provide helpful tooltips and step-by-step guidance to kickstart your Twice journey.
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Service & Customer Support
Chat & Email Support
Contact us via the chat once you signed up - our support team is happy to help, no matter which plan you're on.
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Service & Customer Support
Premium Support
Priority support with shorter answer time in chat and centralized email support. Expert guidance, trainings, and assistance from day one with our product specialists.
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Service & Customer Support
Dedicated Account Manager
Get expert guidance, training & data migration support from your dedicated account manager. This includes among others inventory import, support with embedding as well as potential custom integrations.
Twice Admin
Mobile & Desktop Ready
Enjoy Twice on any device or browser - our browser based solution does not require any additional downloads or updates.
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Twice Admin
Admin Language
Choose from over 20 different languages your preferred Admin backend language for yourself and your team.
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Twice Admin
User Accounts
Invite your team as additional users to your Twice account. The number of available seats depends on the chosen Twice Plan.
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Twice Admin
User Roles & Permissions
Set permissions for each staff account to limit access to sensitive data and prevent unwanted actions.
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Twice Admin
Inventory Management
Optimize your inventory by adding unique specifications, taking articles out of use or viewing stock levels.
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Twice Admin
Order Fulfilment
Mark upcoming orders as prepared, assign specific articles, start and end orders effortlessly.
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Twice Admin
Localization Settings
Tailor your store's settings to meet local requirements, including tax rates, currency, measurement units, and time zones.
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Order Management
Automated Customer Emails
Let Twice send transactional messaged automatically on your behalf. Your customers will receive order confirmations and more wihout any hassle on your part.
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Twice Admin
Multiple Store Locations
Add additional locations to keep track of your inventory in different locations such as warehouses or stores.
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Twice Admin
Receipt Info Customization
Add additional business information and other details to your payment receipts.
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Order Management
Real-time Availability
Ensure no double bookings or scheduling conflicts occur thanks to Twice's real-time inventory availability.
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Inventory
Article Usage History
Stay informed by monitoring the complete usage history of each inventory item, tracking its journey from one customer to the next
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Twice Admin
Channel-specific Pricing
Easily adjust product prices for each available sales channel, to offer different prices for online bookings, or orders created on-site.
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Selling Options
Multi-Channel Sales
Open your store to the public online, in-store, and wherever your customers are.
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