The Operating System for rental and resale businesses. Built for the AI era.
Most commerce platforms assume products sell once. That doesn't work when your business depends on products coming back. TWICE is the infrastructure when your products sell more than once.
TWICE is powered by a serialized inventory, where every item can be tracked individually with their own lifecycle. Each stock item in TWICE carries its own data, condition, costs, revenue, and history. Whether you manage thousands of fast-moving rental SKUs or a curated collection of one-of-a-kind vintage pieces, TWICE will handle it.
Track the journey and profitability of every unit, whether it’s a vintage item entering a refurbish-resell loop or a rental equipment undergoing its 50th rental cycle.
Stock counts update automatically as items get reserved, picked up, returned, or set aside for maintenance, so you always know what's available, without manual reconciliation.
Manage a network of warehouses, storefronts, and fulfillment centers with native support for cross-location fulfillment and stock transfers.
Income and expenses post against the item automatically. Cumulative revenue against cumulative costs tells you whether each unit generates profit or drains margin.
Structure your data to fit your business, not the other way around. Custom attributes capture whatever matters for your business — technical specs, condition rating, sizing, or anything category-specific.
Use table tools such as filters, sorting, and grouping to create focused views for specific stock items. Save these views for future use or share them to align your entire team.
Attach manuals, warranties, certificates, and condition photos to the unit. A used asset with full service history sells for more. Audits get routine. Warranty claims get straightforward.
See orders, internal reservations, notes, and actions in chronological order. Every action on a stock item is logged automatically. Open it when something's unclear, isn't working, or you need factual evidence of what happened.
TWICE offers unmatched flexibility in how you can sell, rent, or package your offering. Listings represent your customer-facing product offering, i.e., the customer-facing version of your stock. Everything the customer sees on product pages, lives on the listing: name, photos, description, prices, available variants, and which channels it's visible on. Through fulfillment rules, the same stock item can be offered for rent, for sale, or as part of a bundle.
A single listing can be rented, sold, or subscribed to. All configured from one record, with no duplicates per sales mode.
Connect listings to stock items through rules instead of direct links. The same asset can power multiple listings and pull from many candidate units. Availability is computed automatically.
Set up purchase and rental prices with seasonal validities. TWICE supports rate-models that adapt to duration, seasonality, or demand. Reuse price tables across listings to keep your pricing unified everywhere you sell.
Set up size, color, condition, or any other product dimension under a single listing. Each variant can carry its own pricing and its own stock pool, without duplicating the listing for every combination.
Online store, in-store kiosk, admin order creation, and third-party marketplaces all draw from the same catalog. You can define the locations and sales channels where each listing is published.
Drive more sales by showing related listings and recommending add-on options at checkout. Configure upselling options per listing or globally.
Customize what the checkout collects from the customer based on the cart contents. Ski rentals can ask for height and skier level; car rentals can require driver's license details; sales listings can capture shipping details, and so on.
Group listings into Collections for storefront navigation and merchandising. Smart collections auto-populate based on tags or attributes, so a collection stays current without manual upkeep.
The order view is where the day-to-day work happens. TWICE handles every commerce model in one system: rentals, sales, and subscriptions. Each order record contains the line items, stock items, payments, and fulfillment events from start to finish.
Keep fulfillment simple with tooling that adapts to the order type. Actions and workflows fit whether you're renting or selling.
Stock items get assigned to orders automatically based on your fulfillment rules. Override manually when needed, or scan a barcode to assign a specific unit.
Use table tools such as filters, sorting, and grouping to focus on the orders that matter right now. Save views for sales orders, rentals starting today, or any other slice that helps your team get the job done.
Accept payments online, send checkout links, record manual transactions, push subtotals to a connected POS, or hold deposits. Every transaction type tracks in one place against the order.
Attach waivers, condition reports, or other documents to the order file, and share the selected ones with the customer. For rentals, require customers to sign a waiver before items can be handed over.
Leave comments on the order and capture context that travels with the transaction. Less reliance on memory as the team grows.
From booking through return, every event sits on the order timeline. Pickups, deliveries, returns, comments, edits, and payments all show in chronological order.
Customer relationships in TWICE live in a built-in CRM connected to every transaction the customer has made. Each record carries contact details, custom data, documents, orders, listings, and stock items used, automatically tied to the customer over time.
Orders, listings, stock items, and payments all tie back to the customer record automatically.
Create custom attributes to capture customer details that matters for your business.
Tag customers by segment, tier, or any other dimension.
Filter and sort your customer list and save views to help you focus on a specific group of customers.
Keep signed waivers, ID copies, contracts, and warranties on file with each customer. Easy to find for audits, disputes, or follow-up.
Email customers, create tasks for follow-up, or leave comments for the team, all attached to the customer record.
Everything you need to run rental, resale, and hybrid operations from one system.
TWICE is powered by a serialized inventory, where every item can be tracked as a unique asset with their own lifecycle. Whether you manage thousands of fast-moving rental SKUs or a curated collection of one-of-a-kind vintage pieces, the system scales to handle the complexity of your workflow.
Experience unmatched flexibility in how you sell, rent, or package your offering. Build complex bundles, set dynamic pricing rules, or offer services alongside physical goods, and publish your listings across every sales channel.
Sell, rent, and buy back inventory across any channel without losing control. Whether a transaction happens online, in-store, or via a third-party marketplace, TWICE syncs availability, pricing, and customer data in real-time — eliminating double-bookings and overselling.
No-hassle, easy-to-use order management that fits both high-value and volume sellers. Whether you are selling refurbished dining tables or processing a multi-day event rentals, TWICE turns complex fulfillment rules into simple workflows.
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TWICE is fully configurable to your operation, not a template you bend your business into.
Whether you’re launching your first shop or adding resale and rentals to an existing business, TWICE helps you grow without overhauling how you sell today. List, grade, and price secondhand items in seconds—or rent them out without worrying about stock conflicts. Whether you’re reselling a phone or renting a drill, we keep things simple, profitable, and in sync with how you already work.
Your business is unique—we adapt to it. TWICE configures to your rental or resale model, whether you run a local repair shop, manage global reverse logistics, or sell via dropshipping or kiosks. Use TWICE to power a new recommerce channel or plug it into your existing commerce stack and expand from day one.
Built for simplicity. Trusted at scale. TWICE lets you start selling or renting with ease—whether you’re opening your first shop or expanding into recommerce as a new revenue stream. Our clear workflows and API-first architecture help you move fast from day one, while giving you the structure to scale without adding complexity for your team or friction for your newest hires.
Your operation is only as useful as it is connected. TWICE runs on a modern API with support for MCP, so AI agents can read your inventory, pricing, and orders and act on them directly. Plug in the tools you already use, or build something new on top. The groundwork is in place for whatever you connect next.
Book a tailored demo with our team.
