Skip to main content
This view can look different dependent on your user role.
See Visibility and permissions for details.

​
Primary purpose

Open Settings → Orders → Order view to set how an order reads on screen. Nothing here changes what an order does. It changes how much of it staff see at once, and how quickly they can tell a finished line from one still being handled. Every setting is account-wide. Staff cannot override them per order.
How many stock items a listing shows before the rest collapse behind a chip staff can open. Accepts 1 to 50, and starts at 5.A line of twenty units is otherwise twenty rows of the card. Pick the number from how your staff book: someone taking orders of two wants a different answer from someone taking orders of ten.
Three toggles, all on to begin with. Turn one off and every unit’s row gets shorter.Turn both SKU toggles off to leave a unit with its own name alone. Turn fulfillment labels off once staff read the chips by sight, which saves two lines of height per unit.
Two colours, so staff read past the lines they are finished with.Pick both, or set either to No tint where the row’s own chips say enough. Which items count as finished or done is set per state under Fulfillment lifecycle, not here.The finished tint is the deeper of the two out of the box, because it is the further along of the two readings.
An item is finished or done because the state it sits in is marked Terminal state or Done for that line’s purchase type. Rename and recolour your states as much as you like: the two tints keep meaning the same thing.Read more: Fulfillment lifecycle
A unit folded behind the chip is still on the order, still claims its stock, and still moves under your automations. The fold decides what is drawn, never what is counted.Read more: Order Lifecycle

​
Visibility and permissions

This page is gated by account_settings:orders, in the four operations , , and . Owner and Admin hold every operation. Manager and Member do not hold it at all, so they read orders drawn to your settings without being able to change them. For what each operation means and the full role matrix, see Users & Roles.

Orders settings

The four sections under Settings → Orders.

Fulfillment lifecycle

The states your staff move order items through, and which of them finish a line.

Order lifecycle

The states an order moves through, and what is checked along the way.

Orders

The order view these settings draw.