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Checkout Settings tab on a listing

Catalog > Listings > [Listing] > Checkout Settings

The Checkout Settings tab controls whether this listing’s items are assigned to a named customer at checkout, and which extra fields are collected — from the customer during checkout, or by staff during fulfilment.
Deposits are not configured here. The booking deposit — a single fixed-amount, refundable security hold — is set on the Pricing tab. See Security Deposits for how holds are placed, captured, and released.

Assign to customer

Toggle Always assign item to customer to require that every ordered item of this listing is assigned to a customer. When enabled, checkout always asks for the customer’s name. Use this for items that are personal to the person using them — ski rentals sized to a specific skier, lift tickets, or course seats.

Checkout fields

Define custom fields the customer fills in during checkout. These fields appear whenever this listing is part of the order — for example:
  • Car rentals: driver’s license number, license photo, driver’s age
  • B2B orders: company name, VAT number, purchase order reference
  • Ski rentals: height, weight, shoe size, and experience level (for DIN settings)
  • Event bookings: attendee name, dietary restrictions, or seat preference
Add or edit fields with Add fields. Each field opens in a drawer where you set its label, type, placeholder text, and whether it is required.

Field types

Select field options

When you choose Select field as the type, an options editor appears below the type selector.
  • Click Add option to add an option. Enter a name for each option.
  • Click the trash icon next to an option to remove it.
  • At least one option is required.
  • Option names must be unique.
The customer sees the field as a dropdown during checkout and picks one option from the list.

Internal fulfilment fields

Internal fields are visible to staff only. Use them to guide manual steps during fulfilment — for example, a field for the assigned DIN setting, a prep checklist item, or a serial number recorded at pickup. Internal fields support the same field types as checkout fields except Customer attribute. Internal fields never appear to the customer.
The refundable security hold for this listing is configured on the Pricing tab. See Security Deposits for the hold lifecycle.
Duration constraints and order deadlines are enforced at checkout but configured on the Limits tab.