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Order stock items tab showing assigned inventory

Orders > [Order] > Stock Items

This view can look different dependent on your user role.
See Visibility and permissions for details.

Open in TWICE Admin

orders/[order-id]/stock-items

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Primary purpose

The Stock Items tab shows which specific inventory items have been assigned to fulfill this order.
See which are allocated to each listing in the order.
Assign specific items from inventory, swap items, or use fallback suggestions when needed.Read more: Assign and swap stock items
Monitor whether assigned items are ready, need preparation, or require maintenance before fulfillment.
Process item returns, check condition, and update inventory status after return inspection.
Here are a few key concepts of TWICE Commerce that relate to Order Stock Items.
Each order is fulfilled with specific tracked items, enabling precise accountability and lifecycle tracking.
TWICE can automatically assign optimal items based on availability, location, and fulfillment rules.

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Visibility and permissions

This tab is gated by orders:order_stock_items, in the four operations — , , and . All four system roles — Owner, Admin, Manager and Member — hold every operation on this. For what each operation means and the full role matrix, see Users & Roles.

Assign and swap stock items

Auto-assign, the candidate list, swapping by click or by scan.

Resolve stock item conflicts

When an assigned unit has lost its reservation.