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Order details tab showing order metadata, note, tags, and billing contact

Orders > [Order] > Details

This view can look different dependent on your user role.
See Visibility & Permissions for details.

Primary Purpose

The Details tab is where you read and edit order-level information. The Summary tab focuses on the layout of customers and their line items; the Details tab holds the order’s own fields and its billing contact.
See the order’s created date, sales channel, order status, and fulfillment state at a glance.
Add or edit an internal note on the order. Notes are for your team and are not shown to the customer.
View and manage the tags applied to the order for filtering and reporting.
Review the billing contact — name, email, phone, language, marketing consent, billing and shipping addresses, and customer tags.
Order status and fulfillment state are tracked independently. See the Order Lifecycle for how the two relate.
The billing contact is drawn from the order’s main customer. Manage full customer records under Customers.

Visibility and Permissions

Access to this view is controlled by your . Your user role determines both and for , , and access levels.