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Order details tab showing order metadata, note, tags, and billing contact

Orders > [Order] > Details

This view can look different dependent on your user role.
See Visibility and permissions for details.

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Primary purpose

The Details tab is where you read and edit order-level information. The Summary tab focuses on the layout of customers and their line items; the Details tab holds the order’s own fields and its billing contact.
See the order’s created date, sales channel, order status, and fulfillment state at a glance.
Add or edit an internal note on the order. Notes are for your team and are not shown to the customer.
View and manage the tags applied to the order for filtering and reporting.
Review the billing contact — name, email, phone, language, marketing consent, billing and shipping addresses, and customer tags.
Below the billing contact, the Order attributes card holds the order’s custom field values — captured at checkout or added here with Add attribute.Read more: Order attributes
Order status and fulfillment state are tracked independently. See the Order Lifecycle for how the two relate.
The billing contact is drawn from the order’s main customer. Manage full customer records under Customers.

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Visibility and permissions

This tab is gated by orders:order_summary, in the four operations — , , and . All four system roles — Owner, Admin, Manager and Member — hold every operation on this. For what each operation means and the full role matrix, see Users & Roles.