Order Activity Log - TWICE Commerce

This view can look different dependent on your user role.
See Visibility & Permissions for details.

Open in TWICE Admin

orders/[order-id]/activity-log

The Activity Log provides a complete, immutable audit trail of all actions performed on the order.

Track All Changes

See every modification to the order including status changes, item updates, and payment transactions.

Monitor User Actions

View which team members performed specific actions for accountability and training.

Review Order Timeline

Understand the complete order journey from placement through fulfillment and completion.

Audit for Compliance

Maintain required audit trails for regulatory compliance and dispute resolution.

Here are a few key concepts of TWICE Commerce that relate to Order Activity Log.

Immutable Records

Activity log entries cannot be modified or deleted, ensuring audit trail integrity.

Automated Logging

All system actions and user changes are automatically logged without manual tracking.

Access to this view is controlled by your .

Feature	Admin	Manager	Member
View Activity Log	✓	✓	✓
Detailed Changes	✓	✓	✗
Export Audit Data	✓	✗	✗