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Order attachments tab showing uploaded files

Orders > [Order] > Documents

This view can look different dependent on your user role.
See Visibility & Permissions for details.

Open in TWICE Admin

orders/[order-id]/attachments

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Primary Purpose

The Documents tab allows you to upload and manage files related to the order such as contracts, photos, or supporting documentation.
Attach contracts, rental agreements, damage reports, or any relevant documentation to the order.
Upload photos of items before pickup, condition documentation, or proof of delivery.
Categorize attachments by type and add descriptions for easy retrieval.
Rename any uploaded file from the row actions menu. The file’s storage location stays the same — only the display name changes.
Optionally make specific attachments available to customers through their order portal.
Here are a few key concepts of TWICE Commerce that relate to Order Documents.
Different attachment types serve different purposes: contracts for legal records, photos for condition tracking, receipts for accounting.
Documents become part of the order’s permanent record for dispute resolution and compliance.

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Visibility and Permissions

Access to this view is controlled by your .