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Order attributes card on the order detail page with an inline value editor

Orders > [Order] > Details — Order attributes

This view can look different dependent on your user role.
See Visibility & Permissions for details.

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Primary Purpose

The Attributes card on the order detail page displays custom field values for the order. These are Attributes scoped to the Orders resource — separate from customer attributes, which live on the customer profile.
See all attribute values collected for the order. Global attributes always appear, even when no value has been captured. Non-global attributes appear only when a value exists.
Add, update, or remove attribute values directly on the order. Click Add attribute to pick from available order-scoped attributes, edit values inline, then save.
Order attributes can be collected automatically at checkout. Add an attribute field to your checkout contact form and bind it to an Orders-resource attribute. The customer’s response is saved to the order when the checkout completes.
Captured order attribute values render in the order confirmation email. Global attributes always appear (with a dash placeholder when empty). Non-global attributes appear only when a value was captured. Values are formatted per your tenant locale — dates, times, select labels, and boolean Yes/No.
Order attributes surface as filterable, sortable columns in the orders table. Show them via the column controls.

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How values are captured

Order attribute values come from two sources: When an attribute field on the checkout is bound to an attribute with resource: orders, the value routes to the order. When it is bound to an attribute with resource: customers, it routes to the customer profile instead. The attribute’s resource scope controls the destination — the checkout form configuration is the same for both.
Order attributes are per-order. Editing a value on one order does not affect other orders, even for the same customer. This makes them suitable for order-specific data like cost centres, gift messages, or special instructions.

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Order attributes vs customer attributes

Order attributes are defined in Attributes under the Orders resource. All eight attribute formats (text, number, boolean, date, datetime, select, multiselect, formula) are available.
Add attribute fields to the checkout contact form under Steps & sections. Bind each field to a customer or order attribute.

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Visibility and Permissions

Access to this view is controlled by your . Your user role determines both and for , , and access levels.