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Customers overview table

Customers > Overview

This view can look different dependent on your user role.
See Visibility and permissions for details.

Open in TWICE Admin

customers

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Primary purpose

The Customers view holds every customer profile, with the order history and contact details behind each one.
Browse and search all in your system.Read more: Customer Profiles
Update customer information, preferences, and custom attributes to maintain accurate records.
View complete order history and customer lifecycle value for each customer.
Segment customers into for targeted communication and special pricing.Read more: Customer Groups
Here are a few key concepts of TWICE Commerce that relate to customer management.
Each stores contact information, preferences, and complete transaction history.Read more: Customer Profiles
Use to segment your audience and provide personalized experiences.Read more: Customer Groups
The customers table supports all standard for efficient customer management.Read more: Data Tables

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Visibility and permissions

This view is gated by customers:customer, in the four operations — , , and . All four system roles — Owner, Admin, Manager and Member — hold every operation on this. For what each operation means and the full role matrix, see Users & Roles.

Create a customer

The fields, and attaching a customer to an order.

Import customers

Bringing an existing list in from a CSV.

Segment customers

Tags, attributes and saved views.

Export customers

Getting a segment out to your email tool.