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Stock item general tab showing item details

Inventory > Stock Items > [Item] > General

This view can look different dependent on your user role.
See Visibility & Permissions for details.
New to Stock Items? Understand how Stock Items differ from SKUs - Stock Item vs SKU.

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Primary Purpose

The General tab contains the core information that defines a stock item — what it is, where it is, and how it’s categorized.
When you view a stock item, you’re seeing its current state — where it is right now, its current status, and its present attributes. Some of this data is temporal, meaning it changes over time as the item moves through different locations, statuses, and lifecycle stages. For historical and forecasted actions and states, see the Events and Activity Log tabs.
Set the item name (often human-understandable descriptive name), assign unique , and optionally link it to a to keep data unified across similar stock items.
Define whether this record represents a or a .Read more: Inventory Tracking
Organize items using and enhance records with custom for better organization and reporting.Read more: Category Taxonomy • Attributes
  • : See the stock item’s current and most recent warehouse or facility — this is where it is expected to be found now. This may update automatically as the item moves through your operations.
  • : Instantly view if the item is IN stock (physically present and available) or OUT (currently checked out with an open order, reservation, or transfer). This is useful for tracking utilization and ongoing operations.
  • : Set whether the item is active (available for operations) or inactive (indefinitely excluded from operations). For temporary unavailability, use a instead.
Read more: Locations • Stock Item Status • Stock Item State
Upload photos or videos to visually document the stock item, or scan the QR code to upload from a mobile device.
Here are a few key concepts of TWICE Commerce that relate to the General tab.
The is unique to each stock item, while the groups similar items together at the product level. SKUs act as templates—define attributes once, and all linked stock items inherit them automatically.Read more: How to Use SKUs to Streamline Inventory Management • SKU Concept
By default, each stock item is unique (). For items that don’t require individual tracking, you can use the quantity field to represent a group of items that such as usage under a single .Read more: Inventory Tracking • Stock Codes
Your stock item can have like brand, color, condition, or any data field relevant to your business. Attributes can be added individually or inherited automatically from the item’s SKU.Read more: Attributes • How SKUs Apply Attributes

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Visibility and Permissions

Access to this view is controlled by your . Your user role determines both and for , , and access levels.