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Stock item events showing chronological history of orders, reservations, and notes

Inventory > Stock Items > [Item] > Events

This view can look different dependent on your user role.
See Visibility and permissions for details.
New to Stock Items? Understand how Stock Items differ from SKUs in our Stock Item vs SKU guide.

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Primary purpose

The Events tab provides a chronological view of all in a stock item’s lifecycle, from creation to current status.
Add → Reservation blocks the item for a window — maintenance, a repair, internal use — without changing the item’s status. The reservation shows in this timeline alongside the item’s orders, and can carry the costs it incurred.Read more: How to reserve a stock item
Review specific events by filtering for Orders, Reservations, or Notes to focus on customer bookings, internal reservations, or documentation entries.
Quickly find events by searching for specific names, descriptions, or comments associated with each activity.
Focus on specific time periods by filtering events within custom date ranges to analyze seasonal patterns or specific timeframes.
Here are a few key concepts of TWICE Commerce that relate to Events.
Events use to provide historical context for all item activities.
Different are displayed: Orders block availability and are managed under ‘Orders’, Reservations block availability and are managed in the Events tab, and Notes don’t block availability and are managed in the Events tab.
Event data feeds into for business intelligence.

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Visibility and permissions

This tab is gated by inventory:stock_item_events, in the four operations — , , and . All four system roles — Owner, Admin, Manager and Member — hold every operation on this. For what each operation means and the full role matrix, see Users & Roles.

Reserve a stock item

Create a reservation, and see what it displaces.

Stock item events

Event types, attachments, and how they affect availability.