Customer Stock Items - TWICE Commerce

This view can look different dependent on your user role.
See Visibility & Permissions for details.

Open in TWICE Admin

customers/[customer-id]/stock-items

The Stock Items tab shows which specific inventory items the customer has rented, purchased, or used.

View Item History

See all specific the customer has interacted with.

Track Item Condition

Review how items were returned and any damage reports associated with this customer.

Monitor Usage Patterns

Identify if the customer consistently rents certain items or categories.

Manage Item Restrictions

Set restrictions on specific items this customer cannot rent based on history.

Here are a few key concepts of TWICE Commerce that relate to Customer Stock Items.

Serialized Tracking

The system tracks which exact items each customer has used, enabling accountability and traceability.

Damage History

Item condition reports linked to customers help identify patterns and manage risk.

Access to this view is controlled by your .

Feature	Admin	Manager	Member
Item History	✓	✓	✓
Condition Reports	✓	✓	✗
Item Restrictions	✓	✓	✗

Resource	Admin	Manager	Member
View Item History	Manage	Manage	View
Manage Restrictions	Manage	Edit	View