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Customer stock items tab showing item usage

Customers > [Customer] > Stock Items

This view can look different dependent on your user role.
See Visibility and permissions for details.

Open in TWICE Admin

customers/[customer-id]/stock-items

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Primary purpose

The Stock Items tab shows which specific inventory items the customer has ordered or used.
See all specific the customer has interacted with.
Review how items were returned and any damage reports associated with this customer.
Identify if the customer consistently orders certain items or categories.
Set restrictions on specific items this customer cannot order based on history.
Here are a few key concepts of TWICE Commerce that relate to Customer Stock Items.
The system tracks which exact items each customer has used, enabling accountability and traceability.
Item condition reports linked to customers help identify patterns and manage risk.

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Visibility and permissions

This tab is gated by customers:customer_stock_items, in the four operations — , , and . All four system roles — Owner, Admin, Manager and Member — hold every operation on this. For what each operation means and the full role matrix, see Users & Roles.