Customer Orders - TWICE Commerce

This view can look different dependent on your user role.
See Visibility & Permissions for details.

Open in TWICE Admin

customers/[customer-id]/orders

The Orders tab displays the complete order history for a customer, enabling relationship management and insights.

View Order History

See all past and current orders with dates, statuses, and total values.

Analyze Purchase Patterns

Identify favorite products, rental frequency, average order value, and seasonal trends.

Track Lifetime Value

Calculate total revenue generated by the customer across all orders.

Quick Order Access

Jump directly to any order for detailed review or to address customer inquiries.

Here are a few key concepts of TWICE Commerce that relate to Customer Orders.

Customer Lifetime Value

Order history enables calculation of CLV metrics for marketing and retention strategies.

Repeat Customers

Track rental frequency and repeat purchase behavior to identify loyal customers.

Access to this view is controlled by your .

Feature	Admin	Manager	Member
Order History	✓	✓	✓
Financial Details	✓	✓	✗
Analytics	✓	✓	✗

Resource	Admin	Manager	Member
View Orders	Manage	Manage	View
Export Data	Manage	Edit	View