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Customer listings tab showing listing interactions

Customers > [Customer] > Listings

This view can look different dependent on your user role.
See Visibility and permissions for details.

Open in TWICE Admin

customers/[customer-id]/listings

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Primary purpose

The Listings tab shows which listings the customer has ordered or shown interest in.
See all the customer has previously ordered.
Identify listings the customer has saved, wishlisted, or ordered repeatedly.
Understand listing categories, brands, and features the customer prefers.
Use listing history to recommend relevant listings and personalize marketing.
Here are a few key concepts of TWICE Commerce that relate to Customer Listings.
Listing history enables personalized listing recommendations based on past behavior.
Listing preferences help segment customers for targeted campaigns and promotions.

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Visibility and permissions

This tab is gated by customers:customer_listings, in the four operations — , , and . All four system roles — Owner, Admin, Manager and Member — hold every operation on this. For what each operation means and the full role matrix, see Users & Roles.