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Step 9 of the launch path. You are live. The work now is watching closely enough to catch a configuration mistake in week one rather than at the end of the quarter. Give it a few weeks of deliberate attention, then let it become routine.

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Read your first weeks’ numbers

Run the reports that matter to you and check they look plausible against what you know happened. A wrong tax setting or a mis-mapped import shows up here first, as a number that is close but not right.
A guide for reading your first weeks’ numbers is in progress. Until it lands: Reports and the finance reports concept.
Done when: you have run your key reports and the numbers match your own expectations.

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Reconcile your first payouts

The first payout is the one to check line by line: what was charged, what was refunded, what the provider withheld, and what actually landed in your bank. Get the shape of it once and the rest of the year is routine.
A guide for reconciling your first payouts, and what to hand your accountant, is in progress.
Done when: you can explain the difference between what you charged and what arrived.

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Know what changed, and who changed it

When something looks wrong, the answer is usually in the history. The activity log traces settings changes; each stock item and customer carries its own. See activity logs, Read a stock item’s history and Read a customer’s history.

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Keep up, and get help

Someone on your team should read Updates when they land, and check the Roadmap before building a workaround for something that is already coming. For help, see TWICE Commerce overview.

Launch TWICE

The whole path, in order.

Go live

The previous step.

Reports guides

Every reporting task, in full reference detail.