Run the round trip
Follow Run your pre-launch test order for the full script. Order something with several items and at least one add-on, because a single-line order tests very little. Then follow it the whole way: it appears in the admin, the confirmation lands in a real inbox, the receipt renders with your details, the payment goes through, you hand the item out and take it back, and a damaged return produces the charge you expect. Then refund it and clean up, so your numbers start from zero. Done when: one order has been placed on the storefront, confirmed by email, paid, handed out, returned, refunded and cleaned up, with every document along the way correct.Order both ways
Test both paths. Your staff take orders in the admin and your customers place them on the storefront, and the two reach the same system differently. Follow Run your pre-launch test order for the counter path, including what it does not send that the storefront does. Use Set up the online store to confirm the storefront is live before you order through it. Done when: an order created at the counter and an order placed on the storefront both arrive correctly.Related articles
Run your pre-launch test order
The full script this step runs.
Launch path
The whole path, in order.
Design your storefront
The previous step.
Train your team
The next step: getting the team ready.
Orders guides
Every order task, in full reference detail.