Run the round trip
Order something with several items and at least one add-on; a single-line order tests very little. Then follow it the whole way: it appears in the admin, the confirmation lands in a real inbox, the receipt renders with your details, the payment goes through, you hand the item out and take it back, and a damaged return produces the charge you expect. Then refund it and clean up, so your numbers start from zero.A guide for running your pre-launch test order is in progress. Until it lands, these cover the individual moves: Take an order in admin, Take payment, Refund an order, Work the day’s pickups and returns, Handle a late, damaged or partial return, Cancel or archive an order.
Order both ways
Your staff will take orders in the admin; your customers will place them on the storefront. They are different paths through the same system and both need testing. Use Set up the online store to confirm the storefront is actually live before you order through it. Done when: an order created at the counter and an order placed on the storefront both arrive correctly.Related articles
Launch TWICE
The whole path, in order.
Shape the storefront
The previous step.
Train your staff
The next step: getting the team ready.
Orders guides
Every order task, in full reference detail.