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Build-Your-Own Flow: Inventory, Maintenance, and Listings with TWICE Commerce

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Transcript

Problem-first workflows in TWICE Commerce

TWICE Commerce approaches recommerce like a conversation: start with your problem, then get straight to the action. Instead of rigid, predefined flows, TWICE guides you to the exact operation you need—upload inventory, record maintenance, or publish listings—based on your business goal.

  • Upload serialized inventory and get it online fast
  • Record maintenance for items like bikes and keep history accurate
  • Publish sales listings for specific stock items with clear pricing
  • Create generic resale listings powered by rules, such as usage hours greater than 1,000
  • Operate your way: TWICE suggests how to execute, without forcing a one-size-fits-all process

Why it matters for circular commerce:

  • Reduce operational friction by aligning workflows to real problems
  • Keep UX simple while maintaining granular control over assets and listings
  • Support resale, rental, and subscriptions with flexible, rule-based productization

About TWICE Commerce
TWICE Commerce is the Recommerce OS for resale, rental, and subscription businesses. Run inventory and catalog management, order management, online payments with security deposits, CRM, and a white-label online store—while mapping listings directly to stock or to dynamic rules. Build problem-first workflows that reflect how you actually operate.

Clip from TWICE Commerce 2.0: From Software to Operating System podcast episode.

Tuomo: It’s like Dungeons and Dragons. We ask you, what do you want to do? If you have a use case in mind, you can say, I want to do this—and it’s our job to help you get it done. We’re not saying, here’s a list of things you can do, pick the next one. If you have a business case, you already have a problem you want to solve.

Tuomo: I want to upload my inventory. All right, you do it here. I want to record maintenance for this bike. All right, this is where you do it. I want to publish a sales listing for my used bike. All right, go here, create a listing, add the price, and point it to this stock item. Or if it’s a generic resale listing for your bikes, define that the bikes you want to sell need to have more than 1,000 hours of usage.

Tuomo: We’re not telling you this is the exact set of steps or how you should run your business. We engage in a conversation that starts with, what’s your problem—and how can we help today?