Why Your Team’s Product Knowledge Matters in Recommerce

After evaluating your product return process and inventory systems, there’s another critical area to check: your team’s product inspection capabilities.

Ask yourself:

• Are your store or warehouse personnel capable of inspecting and grading goods?
• Does your employee base have product-specific knowledge?
• Are you highly specialized (like bikes) or a generalist retailer (keychains to boats)?
  

If your team deeply knows the products, you can probably resell across more categories.

If not, it may make sense to start resale operations in focused product lines where your team can confidently inspect and grade returns.

Knowing your internal strengths helps you define the right recommerce launch strategy.

#Recommerce #TWICECommerce #RetailOps #ReturnsInspection #CircularCommerce