In linear retail, buying a new item is usually the same no matter where you shop. Every product is identical.
But in recommerce, every item is unique.
AI agents will play a far more valuable role in recommerce by acting like a personal concierge. Imagine shopping for a used phone—one has scratches, another has low battery life, and a third is the wrong color but in great condition.
Instead of spending hours comparing listings, your AI agent surfaces the best options and says, “Here are three solid choices—pick your favorite.”
This makes the experience faster, smarter, and way more personalized.
#TWICECommerce #Recommerce #AIShopping #SecondhandTech #RetailInnovation