The First Capability to Check Before Launching Recommerce: Reverse Logistics

Thinking about launching a recommerce model?

Start by looking at your logistics—especially your product return capabilities.

Ask yourself:

• Can customers return items in-store?
• Do you already support mail-in returns?
• Do you have policies for refunds, discounts, or trade-ins?
• How scalable is your return process across locations?
  

Returns are the backbone of recommerce.

If you can’t get the goods back efficiently, you can’t resell, refurbish, or rent them.

Start there. It tells you a lot about what you can build next.

#Recommerce #TWICECommerce #ReturnsManagement #RetailLogistics #CircularCommerce