The Benefits of Self-Service Rental Pickup and Return

Cold rentals (also known as self-service rentals) come with real advantages—for both customers and operators.

Customers get:

  • No waiting in line during peak hours
  • Flexibility to pick up or return items on their own schedule
  • The ability to return even when the store is closed

Operators get:

  • Reduced staffing requirements
  • Extended rental hours without extended overhead
  • A smoother customer experience at scale

We’ve partnered with Click&Share, who specialize in these setups—from bike rentals to automated locker flows.

If you’re exploring this model, they’re a great partner to talk to.

#TWICECommerce #ColdRentals #SelfServicePickup #ClickAndShare #RentalOps