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From Cost to Profit: The Smart Way to Handle Returns

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Most businesses see product returns as a **cost**—but with the right process, they can become a **valuable revenue stream.**

🔹 **Inspection & grading** – Identify which returns are still sellable and price them accordingly.

🔹 **Outlet & resale options** – Create an outlet section (online or in-store) for discounted, lower-grade products.

🔹 **Refurbishment & repair** – Some products need minor fixes before resale, either internally or through partners.

Returns **don’t have to eat into margins**—they can actually drive more revenue when handled correctly. Watch to learn how leading businesses make the most of product returns.

#Recommerce #ReturnsManagement #CircularEconomy #TWICECommerce #Resale

Clip from podcast episode.