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AI Is Changing How We Handle Product Returns

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What if returning an item didn’t mean printing labels, boxing things up, and waiting?

AI vision is transforming returns. You snap a photo. The system confirms it’s the right item. It assesses the condition. And in some cases, the merchant may say: “Keep it—we’ll send you a new one.”

Whether the return goes back to the seller, a marketplace, or recycling—AI is reducing friction, cutting costs, and speeding up reverse logistics.

#AICommerce #SmartReturns #ReverseLogistics #TWICECommerce #RetailTech #ReturnsRevolution

Clip from AI and The Future of (Re)Commerce podcast episode.