TWICE 2.0 — Coming soon.
Learn more about the update
Booking software automates the time-consuming tasks that slow you down—managing bookings, sending confirmations, collecting payments, and tracking availability. This frees you to focus on teaching surf lessons and expanding your operation instead of answering the same questions via text or managing spreadsheets. Plus, accepting bookings 24/7 means you capture customers even when you're off the clock or in the water.
Yes. TWICE handles both in one platform. Create listings for private lessons, group classes, and gear rentals. Bundle them together (like a lesson + board + wetsuit package) or sell them separately. The system tracks instructor availability alongside your equipment inventory, preventing double-bookings and ensuring you never assign an instructor to two lessons at the same time.
TWICE syncs availability in real time across every sales channel. Whether someone books through your website, a direct link you shared on Instagram, or a partner portal you gave to a local hotel, the system updates instantly. Once a board or instructor slot is booked, it's unavailable everywhere else—no more panicked calls or manual calendar checks.
TWICE makes it simple. Send automated notifications to affected students via SMS or email with just a few clicks. Customers can reschedule through their booking link, you can manually move them to a new time slot, or process refunds if needed. The system keeps everyone informed without endless back-and-forth messages.
TWICE uses task lists and inspection workflows to standardize how your team handles returns and equipment maintenance. Whether it's a veteran instructor or a new hire, everyone follows the same checklist for checking boards, collecting waivers, and prepping gear. This ensures consistent quality and customer satisfaction even when you're running a busy summer season with temporary staff.