Managing surf lessons, rentals, and instructors across spreadsheets kills your growth. Our online booking system changes that. With TWICE, you can accept bookings around the clock, automate your entire booking process, and track every asset with precision.
Expand your reach by letting your customers book through your website, partners, and social channels. TWICE syncs real-time availability across every channel, so booking requests never conflict.
Turn your website into a booking engine that lets your customers book surf lessons and rentals any time, from any device. Use it standalone or embed it into your existing website.
Handle walk-ins at the beach with a simplified point-of-sale interface. Assign equipment, collect customer details, and handle digital waivers with ease, even during the Saturday morning rush.
Give hotels, resorts, and tour operators their own portal to book lessons and rentals for their guests. Track commissions automatically and expand your reach.
Share pre-configured booking links through Instagram, email, or SMS. Skip the storefront and send customers straight to checkout for specific lesson types, boards, or time slots.
Resource management for surfboards, wetsuits, and instructor schedules — all in one place. Track rental income, repair costs, and availability in real time, so you always know what you have, where it is, and what it's worth.
Assign unique serial numbers to every surfboard, wetsuit, and piece of equipment, and track them individually throughout their lifecycles.
Log acquisition costs, repair expenses, and rental revenue for every asset. Calculate true ROI per board to decide when to retire old gear or invest in new inventory.
Manage your rental hubs, independent warehouses, and seasonal pop-ups in one place. Configure unique availability and operating hours for each location without confusion.
See a complete audit trail for every item. Track who rented it, when it was serviced, what repairs were made, and where it's been. Perfect for resolving disputes or warranty claims.
Your catalog isn't just gear. It's lessons, packages, add-ons, and experiences. TWICE lets you build flexible offerings — from single board rentals to week-long surf camps — and price them strategically to maximize revenue.
Create listings for private lessons, group classes, board rentals, or full-day experiences. Set capacity limits, define instructor requirements, and let customers book exactly what they need.
Bundle surf lessons with board rentals, wetsuits, and transportation. Offer add-ons like GoPro footage, surf photos, or extra coaching at checkout.
Adjust pricing automatically based on demand by setting different rates for weekends, holidays, and peak summer season. Offer group discounts for surf camps or multi-day packages.
Capture critical details at checkout to match customers with the right gear and instructor before they arrive. Collect digital waivers and special requests in the same flow.
Fifteen customers arriving at once, gear to hand out, instructors to assign, payments to collect. Every surf school owner knows this Saturday morning drill. TWICE automates the reservation process to save time and keep the line moving.
Send booking confirmations, lesson reminders, and weather alerts via SMS and email. Reduce no-shows and keep customers informed without manual follow-up.
Collect deposits upfront and capture the balance at pickup or after the lesson. Configure flexible payment structures to handle split payments and reduce financial risk.
Store signed waivers, rental agreements, and booking details in one place. Every order has a dedicated file where documents are automatically linked.
See all lessons, rentals, pickups, and returns in daily, weekly, or monthly views and prepare what you can in advance.
Boards come back wet, sandy, and sometimes dinged. TWICE ensures every return is inspected, cleaned, and restocked properly with enough buffer between bookings so nothing goes out damaged or dirty.
Mark boards returned in just a few clicks. The system routes returned items to the appropriate restocking workflow — cleaning, inspection, or repair — based on its condition.
Guide your team through standardized checks for dings, cracks, broken fins, and wear. Capture photos to document damage and link them to the rental record.
Reserve time between bookings so your team can properly rinse, dry, and prepare equipment for the next bookings.
Create digital checklists for cleaning and inspections to standardize how employees handle equipment to ensure consistent quality, no matter who's working the shift.
“If we didn’t have such good tools, it would be much more difficult for me to run the business on my own.”
Whether you have a quick question or need deep advice, our team and resources ensure you always have a clear path forward.
Booking software automates the time-consuming tasks that slow you down—managing bookings, sending confirmations, collecting payments, and tracking availability. This frees you to focus on teaching surf lessons and expanding your operation instead of answering the same questions via text or managing spreadsheets. Plus, accepting bookings 24/7 means you capture customers even when you're off the clock or in the water.
Yes. TWICE handles both in one platform. Create listings for private lessons, group classes, and gear rentals. Bundle them together (like a lesson + board + wetsuit package) or sell them separately. The system tracks instructor availability alongside your equipment inventory, preventing double-bookings and ensuring you never assign an instructor to two lessons at the same time.
TWICE syncs availability in real time across every sales channel. Whether someone books through your website, a direct link you shared on Instagram, or a partner portal you gave to a local hotel, the system updates instantly. Once a board or instructor slot is booked, it's unavailable everywhere else—no more panicked calls or manual calendar checks.
TWICE makes it simple. Send automated notifications to affected students via SMS or email with just a few clicks. Customers can reschedule through their booking link, you can manually move them to a new time slot, or process refunds if needed. The system keeps everyone informed without endless back-and-forth messages.
TWICE uses task lists and inspection workflows to standardize how your team handles returns and equipment maintenance. Whether it's a veteran instructor or a new hire, everyone follows the same checklist for checking boards, collecting waivers, and prepping gear. This ensures consistent quality and customer satisfaction even when you're running a busy summer season with temporary staff.
Get hands-on with the features. Launch, test, and grow at your own pace.