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Sauna booking system built to bring you more clients

Run your sauna business with less manual work. TWICE automates bookings, prevents no-shows, and tracks capacity in real-time, so you can focus on guest experience instead of admin.
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Storefronts

Accept bookings 24/7 from any device

Automate your sauna bookings with online reservations, mobile access, and multi-channel sync. TWICE keeps your availability accurate across every touchpoint, freeing your staff from handling phone calls and allowing them to focus on customer service.

Online bookings

Provide convenience and speed by letting guests easily book sessions online from any device. Your branded booking page stays open around the clock, capturing bookings while you sleep and eliminating the "call during business hours" bottleneck.

Reception desk

Record manual reservations from your front desk or phone calls directly into the same system. Every booking — online or offline — lives in one calendar, so your staff always knows what's actually available.

Self-service kiosk

Streamline your spa entrance with intuitive kiosks that let guests check in for their session, rent towels, and purchase additional treatments instantly.

Flexible payment options

Accept secure online payments. TWICE integrates with Stripe and supports major cards as well as mobile wallets like Apple Pay and Google Pay, so guests can pay instantly at checkout.

Inventory management

Track capacity, revenue, and performance in real time

Manage your sauna capacity and facility operations from one dashboard. TWICE tracks session availability, room utilization, and equipment status in real time, then provides analytics on revenue trends and profitability so you can optimize both occupancy and margins.

Real-time availability

Track every sauna session slot in real-time to maintain a steady flow of guests and avoid any awkward scheduling overlaps at your reception desk.

Income and expense tracking

Log maintenance costs, utility bills, and cleaning expenses directly against your session revenue. TWICE calculates your true profit margins per room so you know exactly which sauna sessions are worth your time and which need better pricing.

Multi-location management

Control multiple sauna rooms, spa floors, or separate facilities from one dashboard. TWICE centralizes your booking calendar and inventory so your staff can manage capacity across locations without switching systems or losing track of availability.

Asset activity log

View a complete history for every sauna room, including past bookings, maintenance records, and safety inspections. TWICE stores everything in a single timeline, so you can prove regulatory compliance and track when equipment needs servicing.

Catalog

Package sessions and maximize revenue per booking

Sell more than just sauna time. TWICE lets you bundle services, offer memberships, and adjust pricing based on demand so every booking generates more value for your business.

Versatile listings

Offer multiple booking options for the same sauna room. Sell private sessions for exclusive use, public time slots where multiple guests share the space, or membership packages for regulars.

Bundles & add-ons

Combine sauna sessions with towel rentals, wellness services, or beverage packages. TWICE displays your bundles as pre-configured packages or lets guests add extras at checkout, increasing your average order value.

Dynamic pricing

Adjust rates automatically based on time of day, day of week, or seasonal demand. TWICE lets you charge premium rates for Friday evening slots and offer discounts for Tuesday morning sessions, maximizing both occupancy and revenue throughout the week.

Adaptive checkout

Collect essential information during booking to ensure every guest has a safe, personalized experience. TWICE lets you capture liability waivers, preferences, or special requests before guests arrive, so your staff can prepare properly and reduce check-in time.

Order fulfillment

Automate check-ins and reduce last minute cancellations

Confirm bookings automatically, collect payments upfront, and manage guest arrivals with less manual coordination. TWICE handles the operational workflow so your staff can focus on delivering great experiences.

Automated reminders and notifications

Automated reminders minimize no-shows and protect revenue. TWICE sends booking confirmations and reminders automatically via email or SMS, and notifies guests 24 hours before their session.

Security deposits

Collect session fees or refundable deposits during the booking process. TWICE processes payments automatically and holds deposits until after the session, protecting your revenue against no-shows and cancellations.

Centralized documents

Store check-in questionnaires and liability waivers digitally. TWICE captures required signatures during booking so all paperwork is completed before customers arrive, eliminating reception desk delays and ensuring you have proper documentation for compliance.

Calendar view

Manage every session, cleaning window, and staff shift in one real-time calendar. TWICE shows your team which rooms need preparation, when sessions start and end, and how to coordinate turnover efficiently so you maximize daily capacity without overbooking.

Returns and maintenance

Streamline sauna session turnovers and facility readiness

Manage the workflow between sessions efficiently. TWICE automates cleaning schedules, tracks maintenance tasks, and ensures proper turnaround time so your facility is always ready for the next booking.

Effortless check-outs

Complete guest sessions instantly and transition sauna rooms to your cleaning queue. TWICE logs session end times, tracks towel and equipment returns, and automatically updates room status so your staff knows exactly which spaces need attention before the next booking.

Inspections and maintenance

Document hygiene checks, equipment tests, and safety inspections after every session. TWICE stores inspection records digitally with timestamps and photos, ensuring you can prove compliance with health regulations and track maintenance history for every sauna room.

Automated buffer times

Block cleaning and heating windows automatically between bookings. TWICE prevents back-to-back sessions from overlapping, giving your staff time to sanitize benches, refresh towels, and bring the sauna to optimal temperature before the next guest arrives.

Task lists

Standardize cleaning and safety protocols with digital checklists. TWICE guides your staff through every step of the post-session process, from sanitizing surfaces to checking temperature controls, ensuring consistent quality regardless of which team member is working.
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Anton
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Helsingin Juhlateltta rents tents and party equipment.

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Frequently asked questions

Do I need sauna booking system?

Yes, if you want to operate efficiently. Manual booking systems (phone calls, spreadsheets, email) lead to double-bookings, no-shows, and administrative overload. Sauna booking software like TWICE automates reservations, sends confirmation reminders, tracks capacity in real-time, and processes payments securely. This frees your staff to focus on providing exceptional sauna services instead of managing calendars.

How do different booking types work for saunas?

TWICE lets you offer multiple booking types for the same facility. Private sessions give exclusive use to one customer or group, perfect for birthday parties, corporate wellness events, or anyone wanting complete privacy. Public sessions allow multiple individual guests to share the space at a lower price point, maximizing capacity during off-peak hours. You control pricing, capacity limits, and booking rules for each session type to balance revenue and guest experience.

Can I integrate digital access solutions with my sauna booking system?

TWICE integrates with digital access solutions, such as smart locks and PIN systems through API connections to automate guest access. When a customer books a session, TWICE sends booking data to your digital access platform, which generates a unique PIN code or mobile app credential valid only for the reserved time slot. The integration handles access permissions automatically, locking the facility when the session ends. This works with most commercial smart lock providers to enable unmanned sauna operations.

Does TWICE work for mobile saunas like sauna boats and trailers?

Yes. TWICE supports mobile sauna operations including boats, trailers, and transportable units. You can manage multiple mobile locations, track which equipment is deployed where, and handle bookings for different sites or events.

Can I rent or sell extras alongside sauna sessions?

Yes. TWICE lets you offer towels, robes, aromatherapy products, and other items as add-ons during checkout. Customers select extras when booking their sauna session, and the system tracks inventory for each item. You can set individual pricing, manage stock levels, and require security deposits for higher-value items you want customers to return after their session.