Manage your suitcase fleet, track deliveries, and automate your bookings. TWICE keeps your gear ready and your travelers moving with ease.
Sell across every channel while keeping every suitcase and technician availability in synchronized order.
A fully hosted rental website under your own domain. Perfect for showing high resolution images and capacity specs of your luggage.
Serve walk in travelers with effortless order creation while having real time visibility on your available suitcase stock.
Add your luggage catalog and online store to any website builder using native integrations, embeddable widgets, or API.
Boost conversions with flexible payment options. Configure checkout for full payments, partial deposits, or pay-on-site options, with support for credit cards, digital wallets, and invoicing to fit any business model.
Manage your fleet with ultimate precision and track items with unique serials to understand performance and condition.
Track every suitcase individually. See the full history, travel mileage, and physical condition over its entire lifecycle.
Monitor the financial health of every asset. Log acquisition costs and repair fees to calculate your true return on investment.
Manage a network of airport kiosks or hotel partners without confusion. Configure unique operating hours and buffer times for each location.
Log every event, user action, or cleaning status associated with a suitcase, providing a detailed audit trail of its history.
Define your offering without limits. Our engine offers unmatched flexibility for how you sell, rent, or package your travel gear.
Create a storefront that reflects your brand. Configure listings for instant bookings, long term rentals, or outright sales.
Create travel kits that contain many items, such as a suitcase, packing cubes, and a travel lock, while maintaining tracking for every piece.
Boost revenue by offering specialized packages and flexible bookings. Create price tables in advance for peak holiday travel seasons.
Capture essential customer details for each reservation at checkout by configuring your form to adapt to the contents of the order.
Speed up every step of the fulfillment process with barcode scanner powered flows for picking and handing over the gear.
Our algorithm automatically identifies the most suitable units for every order based on your rules, maximizing utilization.
Collect a deposit upfront and capture the balance later. Configure flexible payment structures to handle specific guest or hotel terms.
Every order file includes a section for documents. Signed contracts and damage waivers are automatically linked to the transaction.
Toggle between daily, weekly, or monthly views to track upcoming deliveries to airports or hotels, ensuring your team is ready.
Handle returns with ease with predefined workflows. Ensure every item is deep cleaned and checked before it is rented again.
Simply scan suitcases when they come back to mark items as returned and ready for the cleaning process.
Route items to restocking workflows that ensure every piece is sanitized and checked for damage before the next trip.
Reserve time between orders so your team has time to perform professional cleaning before the item can be rented again.
Drive efficiency and remove questions by unifying how your team handles gear inspections and maintenance steps.
“If we didn’t have such good tools, it would be much more difficult for me to run the business on my own.”
Whether you have a quick question or need deep advice, our team and resources ensure you always have a clear path forward.
The first step to start renting luggage online is to build a rental website. This can be done easily using luggage rental software like TWICE. The website should include information on the different types of luggage and other products you have available for rent, as well as the rates and terms of the rental agreement. By setting up payment processing, you allow customers to pay for their luggage rentals online. Whether you plan to offer short or long-term rentals, it is important that your system offers the option to bill or charge both on one time and recurring bases. With TWICE's integrated online payment support, you start accepting payments in no time.
The first step is to research the luggage rental market and learn about the industry. This includes learning about the potential customers, the competition, the legal requirements, and the necessary equipment and personnel.The second step is to develop a business plan. This document will outline your business goals, strategies, and financial projections.The third step is to get started! Once you have your business plan in place, you can begin setting up your business and marketing it to potential customers.
Generally, luggage rentals can be profitable, high margin businesses, if they are well run and offer good customer service. Just like with any company, however, profitability comes down to your business's income and expenditure structure. Income is primarily determined by the demand for luggage rental services you're able to serve, as well as how you price your rentals. The cost of the rental inventory, storage space, insurance, tranportation and staff salaries are typically the most significant expenses.
It is strongly recommended that you start using cloud-based luggage rental software from the early days of your business. Having luggage rental management software allows you to manage your whole business in one place instead of several apps and spreadsheets. This gives you a better overview of your business and coplete control of the rental operation.
Get hands-on with the features. Launch, test, and grow at your own pace.