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Luggage rental software for circular travel gear brands

Manage your suitcase fleet, track deliveries, and automate your bookings. TWICE keeps your gear ready and your travelers moving with ease.
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Storefronts

Modern storefronts for global travelers

Sell across every channel while keeping every suitcase and technician availability in synchronized order.
Online storefront
A fully hosted rental website under your own domain. Perfect for showing high resolution images and capacity specs of your luggage.
Retail
Serve walk in travelers with effortless order creation while having real time visibility on your available suitcase stock.
Website integrations
Add your luggage catalog and online store to any website builder using native integrations, embeddable widgets, or API.
Flexible payment options
Boost conversions with flexible payment options. Configure checkout for full payments, partial deposits, or pay-on-site options, with support for credit cards, digital wallets, and invoicing to fit any business model.
Inventory management

Track every suitcase with total precision

Manage your fleet with ultimate precision and track items with unique serials to understand performance and condition.
Serialized tracking
Track every suitcase individually. See the full history, travel mileage, and physical condition over its entire lifecycle.
Income and expense tracking
Monitor the financial health of every asset. Log acquisition costs and repair fees to calculate your true return on investment.
Multi-location management
Manage a network of airport kiosks or hotel partners without confusion. Configure unique operating hours and buffer times for each location.
Asset activity log
Log every event, user action, or cleaning status associated with a suitcase, providing a detailed audit trail of its history.
Catalog

Flexible catalog for every journey

Define your offering without limits. Our engine offers unmatched flexibility for how you sell, rent, or package your travel gear.
Versatile listings
Create a storefront that reflects your brand. Configure listings for instant bookings, long term rentals, or outright sales.
Bundles & add-ons
Create travel kits that contain many items, such as a suitcase, packing cubes, and a travel lock, while maintaining tracking for every piece.
Dynamic pricing
Boost revenue by offering specialized packages and flexible bookings. Create price tables in advance for peak holiday travel seasons.
Adaptive checkout
Capture essential customer details for each reservation at checkout by configuring your form to adapt to the contents of the order.
Order fulfillment

Fast fulfillment and reliable logistics

Speed up every step of the fulfillment process with barcode scanner powered flows for picking and handing over the gear.
Smart auto-assignment
Our algorithm automatically identifies the most suitable units for every order based on your rules, maximizing utilization.
Security deposits
Collect a deposit upfront and capture the balance later. Configure flexible payment structures to handle specific guest or hotel terms.
Centralized documents
Every order file includes a section for documents. Signed contracts and damage waivers are automatically linked to the transaction.
Calendar view
Toggle between daily, weekly, or monthly views to track upcoming deliveries to airports or hotels, ensuring your team is ready.
Returns and maintenance

Reliable sanitization and suitcase care

Handle returns with ease with predefined workflows. Ensure every item is deep cleaned and checked before it is rented again.
Effortless returns
Simply scan suitcases when they come back to mark items as returned and ready for the cleaning process.
Inspections and maintenance
Route items to restocking workflows that ensure every piece is sanitized and checked for damage before the next trip.
Automated buffer times
Reserve time between orders so your team has time to perform professional cleaning before the item can be rented again.
Task lists
Drive efficiency and remove questions by unifying how your team handles gear inspections and maintenance steps.
Helsinki Party Tent
“If we didn’t have such good tools, it would be much more difficult for me to run the business on my own.”
Anton
Entrepreneur
Read the story
Helsingin Juhlateltta rents tents and party equipment.

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We've got you covered

Whether you have a quick question or need deep advice, our team and resources ensure you always have a clear path forward.
Blog
Hundreds of articles providing tips and insights on running a business.
Knowledge base
Step-by-step guides on setting up your account and building your store.
Partners
Find and hire an expert who can help you build, customize, and integrate your store.

Frequently asked questions

How do I start renting luggage online?

The first step to start renting luggage online is to build a rental website. This can be done easily using luggage rental software like TWICE. The website should include information on the different types of luggage and other products you have available for rent, as well as the rates and terms of the rental agreement. By setting up payment processing, you allow customers to pay for their luggage rentals online. Whether you plan to offer short or long-term rentals, it is important that your system offers the option to bill or charge both on one time and recurring bases. With TWICE's integrated online payment support, you start accepting payments in no time.

How do I start a luggage rental business?

The first step is to research the luggage rental market and learn about the industry. This includes learning about the potential customers, the competition, the legal requirements, and the necessary equipment and personnel.The second step is to develop a business plan. This document will outline your business goals, strategies, and financial projections.The third step is to get started! Once you have your business plan in place, you can begin setting up your business and marketing it to potential customers.

Is a luggage rental business profitable?

Generally, luggage rentals can be profitable, high margin businesses, if they are well run and offer good customer service. Just like with any company, however, profitability comes down to your business's income and expenditure structure. Income is primarily determined by the demand for luggage rental services you're able to serve, as well as how you price your rentals. The cost of the rental inventory, storage space, insurance, tranportation and staff salaries are typically the most significant expenses.

Do I need luggage rental software?

It is strongly recommended that you start using cloud-based luggage rental software from the early days of your business. Having luggage rental management software allows you to manage your whole business in one place instead of several apps and spreadsheets. This gives you a better overview of your business and coplete control of the rental operation.