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High volume linen rental software for events and hospitality services

Manage thousands of items with ease. TWICE helps you track your linen inventory, automate laundry workflows, and simplify bulk event bookings.
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Storefronts

Professional storefronts for event suppliers

Sell across every channel while keeping every linen set and technician availability in synchronized order.

Online storefront

A fully hosted rental website under your own domain. Perfect for showing high resolution images of your fabrics and color options.

Retail

Serve walk in event planners with effortless order creation while having real time visibility on your available bulk inventory.

Website integrations

Add your linen catalog and booking system to any website builder using native integrations, embeddable widgets, or API.

Flexible payment options

Boost conversions with flexible payment options. Configure checkout for full payments, partial deposits, or pay-on-site options, with support for credit cards, digital wallets, and invoicing to fit any business model.

Inventory management

Track every set with total precision

Manage your collection with ultimate precision and track items with unique serials to understand performance and condition.

Serialized tracking

Track every linen piece individually. See its full history and laundry cycles for every unit over its entire lifecycle.

Income and expense tracking

Monitor the financial health of your assets. Log acquisition costs and laundering fees to calculate your true return on investment.

Multi-location management

Manage a network of warehouses or laundries without confusion. Configure unique operating hours and buffer times for each specific location.

Asset activity log

Log every event, user action, or laundry status associated with a piece to provide a detailed audit trail.

Catalog

Flexible catalog for bulk rentals

Define your offering without limits. Our engine offers unmatched flexibility for how you sell, rent, or package your linen.

Versatile listings

Create a storefront that reflects your business. Configure listings for instant bookings, bulk rentals, or outright sales.

Bundles & add-ons

Create packages that contain many items, such as a full table setting kit, while maintaining inventory tracking for every piece.

Dynamic pricing

Boost revenue by offering specialized packages and flexible bookings. Create price tables in advance for peak event seasons.

Adaptive checkout

Capture essential customer details for each listing at checkout by configuring your form to adapt to the contents of the order.

Order fulfillment

Fast fulfillment for bulk orders

Speed up every step of the fulfillment process with barcode scanner powered flows for picking and handing over the linen.

Smart auto-assignment

Our algorithm identifies the most suitable units for every order based on your rules to maximize utilization.

Security deposits

Collect a deposit upfront and capture the balance later. Configure flexible payment structures to handle specific B2B terms.

Centralized documents

Every order file includes a section for documents. Signed contracts and damage policies are automatically linked to the transaction.

Calendar view

Toggle between daily, weekly, or monthly views to track upcoming deliveries and returns so your team is prepared.

Returns and maintenance

Reliable returns and laundry care

Handle returns with ease with predefined workflows. Ensure every item is cleaned and well maintained before it is rented again.

Effortless returns

Simply scan linens when they come back to mark them as returned and ready for the laundry.

Inspections and maintenance

Route items to restocking workflows that ensure every piece is laundered and well maintained for the next customer.

Automated buffer times

Reserve time between orders so your team has time to perform every laundry task before the linen can be rented again.

Task lists

Drive efficiency and remove questions by unifying how your team handles fabric inspections and maintenance steps.
Helsinki Party Tent
“If we didn’t have such good tools, it would be much more difficult for me to run the business on my own.”
Anton
Entrepreneur
Read the story
Helsingin Juhlateltta rents tents and party equipment.

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We've got you covered

Whether you have a quick question or need deep advice, our team and resources ensure you always have a clear path forward.
Blog
Hundreds of articles providing tips and insights on running a business.
Knowledge base
Step-by-step guides on setting up your account and building your store.
Partners
Find and hire an expert who can help you build, customize, and integrate your store.

Frequently asked questions

How do I start renting linen online?

The first step you can take to start renting linens online is to create an online booking website. This can be done easily using a linen rental software like TWICE. The website should include information on the different types of linens and fabric collections you have available for rent, as well as the rates, contact details, and terms of the rental agreement. You should also set up a payment processing system that allows customers to pay for their rentals online. With TWICE's integrated payment gateways you start accepting payments in no time.

How do I start a linen rental business?

The first step is to research the linen rental market and learn about the industry. This includes learning about the potential customers, the competition, the legal requirements, and the necessary equipment and personnel. The second step is to develop a business plan. This document will outline your business goals, strategies, and financial projections. The third step is to get started! Once you have your business plan in place, you can begin setting up your business and marketing it to potential customers.

Is a linen rental business profitable?

There is no definitive answer to this question because it depends on a number of factors, such as the location of the business, the size of the market, and the prices charged. However, generally speaking, linen rental businesses can be profitable if they are well run and offer good customer service. Your earnings will mainly consist of rental income from linen and textiles such as chair covers. You can earn extra income by selling additional services relevant to your niché. Rental inventory, storage space, insurance, transportation, and staff salaries are typically the most significant expenses.

Do I need linen rental software?

It is strongly recommended that you start using cloud-based linen rental software from the beginning of your business. Rental management software allows you to manage inventory, process orders, and run your rental business in one system instead of spreading all the information across several apps and spreadsheets. This gives you a better overview of your business and complete control of the rental operation.