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Manage your collection with TWICE Costume Rental Software

Manage your character collections, track every size, and automate your event bookings. TWICE handles the logistics so you can focus on the performance.
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Storefronts

Professional storefronts for your collections

Sell across every channel while keeping every character and technician availability in synchronized order.

Online storefront

A fully hosted rental website under your own domain. Perfect for showing high resolution images of your characters and collections.

Retail

Serve walk in customers and event planners with effortless order creation while having real time visibility on your available stock.

Website integrations

Add your catalog and booking system to any website builder using native integrations, embeddable widgets, or API.

Flexible payment options

Boost conversions with flexible payment options. Configure checkout for full payments, partial deposits, or pay-on-site options, with support for credit cards, digital wallets, and invoicing to fit any business model.

Inventory management

Track every piece with total precision

Manage your collection with ultimate precision and track every item with unique serials to understand performance and condition.

Serialized tracking

Track every costume piece individually. See its full history and variant tracking for every accessory over its entire lifecycle.

Income and expense tracking

Monitor the financial health of every asset. Log acquisition costs and dry cleaning fees to calculate your true return on investment.

Multi-location management

Manage a network of warehouses or rental hubs without confusion. Configure unique operating hours and buffer times for each specific location.

Asset activity log

Log every event, user action, or cleaning status associated with a costume to provide a detailed audit trail.

Catalog

Flexible catalog for costume rentals

Define your offering without limits. Our engine offers unmatched flexibility for how you sell, rent, or package your costumes.

Versatile listings

Create a storefront that reflects your business. Configure listings for instant bookings, request based rentals, or outright sales.

Bundles & add-ons

Create packages that contain many items, such as a full character outfit with props, while maintaining inventory tracking for every piece.

Dynamic pricing

Boost revenue by offering specialized packages and flexible bookings. Create price tables in advance for holidays or peak seasons.

Adaptive checkout

Capture essential customer details for each listing at checkout by configuring your form to adapt to the contents of the order.

Order fulfillment

Fast fulfillment for busy events

Speed up every step of the fulfillment process with barcode scanner powered flows for picking and handing over the equipment.

Smart auto-assignment

Our algorithm identifies the most suitable unit for every order based on your rules to maximize utilization.

Security deposits

Collect a deposit upfront and capture the balance later. Configure flexible payment structures to handle specific customer or group terms.

Centralized documents

Every order file includes a section for documents. Signed contracts and damage policies are automatically linked to the transaction.

Calendar view

Toggle between daily, weekly, or monthly views to track upcoming pickups and returns so your team is prepared.

Returns and maintenance

Reliable returns and character care

Handle returns with ease with predefined workflows. Ensure every item is checked and well maintained before it is rented again.

Effortless returns

Simply scan costumes when they come back to mark them as returned and ready for cleaning.

Inspections and maintenance

Route items to restocking workflows that ensure every piece is checked and laundered for the next customer.

Automated buffer times

Reserve time between orders so your team has time to perform dry cleaning before the item can be rented again.

Task lists

Drive efficiency and remove questions by unifying how your team handles garment inspections and maintenance steps.
Helsinki Party Tent
“If we didn’t have such good tools, it would be much more difficult for me to run the business on my own.”
Anton
Entrepreneur
Read the story
Helsingin Juhlateltta rents tents and party equipment.

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We've got you covered

Whether you have a quick question or need deep advice, our team and resources ensure you always have a clear path forward.
Blog
Hundreds of articles providing tips and insights on running a business.
Knowledge base
Step-by-step guides on setting up your account and building your store.
Partners
Find and hire an expert who can help you build, customize, and integrate your store.

Frequently asked questions

How do I start renting costumes online?

The first step to start renting costume online is to build a rental website. This can be done easily using costume rental software like TWICE. The website should include information on the different types of costume and other products you have available for rent, as well as the rates and terms of the rental agreement. By setting up payment processing, you allow customers to pay for their costume rentals online. Whether you plan to offer short or long-term rentals, it is important that your system offers the option to bill or charge both on one time and recurring bases. With TWICE's integrated online payment support, you start accepting payments in no time.

How do I start a costume rental business?

The first step is to research the costume rental market and learn about the industry. This includes learning about the potential customers, the competition, the legal requirements, and the necessary equipment and personnel.The second step is to develop a business plan. This document will outline your business goals, strategies, and financial projections.The third step is to get started! Once you have your business plan in place, you can begin setting up your business and marketing it to potential customers.

Is a costume rental business profitable?

Generally, costume rentals can be profitable, high margin businesses, if they are well run and offer good customer service. Just like with any company, however, profitability comes down to your business's income and expenditure structure. Income is primarily determined by the demand for costume rental services you're able to serve, as well as how you price your rentals. The cost of the rental inventory, storage space, insurance, tranportation and staff salaries are typically the most significant expenses.

Do I need costume rental software?

It is strongly recommended that you start using cloud-based costume rental software from the early days of your business. Having costume rental management software allows you to manage your whole business in one place instead of several apps and spreadsheets. This gives you a better overview of your business and coplete control of the rental operation.