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Clothing rental software for circular fashion brands

Manage your apparel collections, track sizes, and automate your bookings. TWICE handles the logistics so you can focus on building a sustainable fashion brand.
Storefronts

An elegant storefront for your collections

Sell across every channel while keeping every size and variant availability in synchronized order.
Online storefront
A fully hosted rental website under your own domain. It is customizable to your brand and perfect for displaying high resolution imagery.
Retail
Serve walk in and local customers with effortless order creation while having real time visibility on your available stock.
Website integrations
Add your catalog and booking system to any website builder using native integrations, embeddable widgets, or API.
Flexible payment options
Boost conversions with flexible payment options. Configure checkout for full payments, partial deposits, or pay-on-site options, with support for credit cards, digital wallets, and invoicing to fit any business model.
Inventory management

Track every garment with total precision

Manage your collection with ultimate precision and track every item with unique serials to understand performance and condition.
Serialized tracking
Track every item individually. See its full history and variant tracking for every piece over its entire lifecycle.
Income and expense tracking
Monitor the financial health of every asset. Log acquisition costs and dry cleaning fees to calculate your true return on investment.
Multi-location management
Manage a network of warehouses or showrooms without confusion. Configure unique operating hours and buffer times for each specific location.
Asset activity log
Log every event, user action, or cleaning status associated with a garment to provide a detailed audit trail.
Catalog

Flexible catalog for fashion rentals

Define your offering without limits. Our engine offers unmatched flexibility for how you sell, rent, or package your clothing.
Versatile listings
Create a storefront that reflects your business. Configure listings for instant bookings, subscription based rentals, or outright sales.
Bundles & add-ons
Create packages that contain many items, such as a complete outfit set, while maintaining inventory management for every piece.
Dynamic pricing
Boost revenue by offering specialized packages and flexible bookings. Create price tables in advance for various rental durations or seasons.
Adaptive checkout
Capture essential customer details for each listing at checkout by configuring your form to adapt to the contents of the order.
Order fulfillment

Fast fulfillment for fashion brands

Speed up every step of the fulfillment process with barcode scanner powered flows for picking and handing over the clothing.
Smart auto-assignment
Our algorithm identifies the most suitable unit for every order based on your rules to maximize utilization.
Security deposits
Collect a deposit upfront and capture the balance later. Configure flexible payment structures to handle specific terms.
Centralized documents
Every order file includes a section for documents. Signed contracts and damage policies are automatically linked to the transaction.
Calendar view
Toggle between daily, weekly, or monthly views to track upcoming pickups and returns so your team is prepared.
Returns and maintenance

Reliable returns and garment care

Handle returns with ease with predefined workflows. Ensure every item is cleaned and well maintained before it is rented again.
Effortless returns
Simply scan garments when they come back to mark them as returned and ready for cleaning.
Inspections and maintenance
Route items to restocking workflows that ensure every piece is checked and well maintained for the next customer.
Automated buffer times
Reserve time between orders so your team has time to perform dry cleaning before the item can be rented again.
Task lists
Drive efficiency and remove questions by unifying how your team handles garment inspections and maintenance steps.
Helsinki Party Tent
“If we didn’t have such good tools, it would be much more difficult for me to run the business on my own.”
Anton
Entrepreneur
Helsingin Juhlateltta rents tents and party equipment.

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Frequently asked questions

How do I start renting clothes online?

To start renting clothes online, it is essential to have a backend system that is specially designed to facilitate rentals. Rental software solutions like TWICE make it easy for you to manage and operate an online rental business.The first step is to add the products and services you wish to rent to TWICE and determine the quantities in stock. By doing so, you can ensure that your availabilities are always up to date, and you never run the risk of overbooking.Additionally, TWICE allows you to set up various payment options, enabling your customers to conveniently book and pay for their rentals in advance. Furthermore, TWICE also provides an alternative to charge security deposits, which helps cover the cost of any accidental damage that may occur to your garments.Once everything is set up, you can embed TWICE to your existing website or use TWICE as a standalone website.

How do I start a clothing rental business?

Starting a clothing rental business requires careful planning, preparation, and the establishment of efficient processes.The first step is to create a comprehensive business plan that includes a detailed description of your business, a thorough analysis of the market and competitors, a well-structured financial plan, and an effective marketing strategy.Also, it is important to know how you will be able to streamline your rental operations, including customer management, order processing, inventory tracking, and garment cleaning.

Is a clothing rental business profitable?

Clothing rentals have the potential to be highly profitable with substantial profit margins. However, like any other business, profitability ultimately depends on the income and expenditure structure.The demand for its services primarily determines the income of a clothing rental business. To ensure success, it is crucial to understand the preferences of your target audience. Stay updated on the latest trends, the styles and brands your customers prefer, and the sizes they typically range in. Additionally, proper maintenance of your rental inventory guarantees a longer lifespan and maximizes returns through rental revenues and secondhand sales.The most significant expenses for a clothing rental business typically include inventory, business space, insurance, dry cleaning, and staff salaries.

How do fashion rentals work?

First, it is important to acknowledge the existence of various types of clothing rental businesses. While the more traditional ones specialize in renting formal wear, such as suits and dresses for special occasions, there is a growing trend of clothing rental businesses offering more casual and active clothing options.In essence, fashion rental companies provide their customers with a wide range of clothing and accessories for different durations, using the traditional rental model and increasingly popular subscription services.Each company has its unique rental process, pricing model, and approach to making its services accessible to customers. For instance, there are significant operational differences between e-commerce and brick-and-mortar models. TWICE caters to the most common requirements of the clothing rental industry, whether in the online or retail environment.

Do I need clothing rental software?

Using clothing rental software from the start is highly important. With rental software, you can efficiently manage inventory, streamline order processing, and seamlessly operate your rental business within a single system, eliminating the need for multiple apps and spreadsheets. A comprehensive clothing rental solution provides a clearer overview of your business and grants you complete control over your rental operations.