Boat Rental Software | Online Bookings & Fleet Management

Storefronts

Reach more customers across every channel

Drive more bookings with storefronts built for boat rental businesses. Whether customers book through your own website, partner portals, or walk up to the dock, TWICE keeps availability synced in real-time — eliminating double-bookings and lost revenue.

Online bookings

Get a fully hosted boat rental website under your own domain, or connect TWICE's online booking system to your existing site. Fully customizable to your brand and optimized for mobile devices — showcasing your fleet with high-quality images and detailed specs.

Dockside check-in

Serve walk-in customers and pre-booked arrivals on any device. Handle ID verification, safety waivers, and fuel logs right from the dock. Every transaction syncs to your system instantly, keeping operations smooth.

Partner portals

Turn local hotels, resorts, and travel agents into your sales team. Give partners a dedicated booking portal so they can reserve charters for their guests, expanding your customer base without expanding your marketing budget.

Flexible payment options

Accept online payments instantly and remove friction from the booking process. Let renters pay the full upfront payment, split deposits, or use pay-at-dock options, with support for credit cards, digital wallets, and invoicing.

Inventory management

Maximize fleet utilization and revenue

Know exactly where every boat is, what it's earning, and when it's available next. TWICE gives you a unified view of your entire fleet, making boat rental management stress-free.

Serialized tracking

Track each boat individually, including its full history, engine hours, maintenance records, and lifetime income. Know exactly which vessels are your top earners, which need servicing, and when it's time to retire or replace aging equipment.

Income and expense tracking

Understand the true profitability of every boat in your fleet. Track rental income, maintenance costs, and operational expenses at the vessel level, so you know which boats are pulling their weight and where to invest next.

Multi-location management

Manage multiple marinas, docks, or rental locations from one platform. Configure unique operating hours and pricing for each location while maintaining a unified view of available boats across your connected fleet.

Asset activity log

Track every touchpoint in a boat's lifecycle, from bookings to inspections and damage reports. Every action is logged with timestamps and user details, providing a complete audit trail for insurance claims, customer disputes, and operational accountability for boat rental operators.

Catalog

Boost revenue with smart pricing and upsells

Grow your boat rental business and maximize every transaction with intelligent bundles, dynamic pricing, and strategic add-ons — turning a simple boat rental into a premium experience customers gladly pay more for.

Versatile listings

Offer instant bookings, request-based reservations for custom charters, or tour packages for premium experiences. Let customers choose how they want to rent, and capture bookings you'd lose with one-size-fits-all systems.

Bundles & add-ons

Package boats with captain services, water sports gear, or catering into complete experiences that command premium prices, while tracking each item individually for inventory control.

Dynamic pricing

Automatically adjust rates based on season, day of week, or special events. Charge weekend premiums during summer high season, offer midweek discounts to fill gaps, and maximize revenue when demand is highest.

Adaptive checkout

Customize your booking form to collect customer details such as boating licenses, experience levels, passenger counts, and special requests — automatically adapting based on what customers are renting. Get the information you need without overwhelming customers.

Order fulfillment

Welcome guests with speed and professionalism

Manage reservations without manual coordination and phone calls. TWICE automates the entire rental workflow — from booking confirmations to payment collection — freeing your team to deliver great experiences instead of chasing paperwork.

Booking confirmations and reminders

Send instant booking confirmations, pre-arrival reminders, and dock directions automatically via email and SMS. Reduce no-shows and keep customers informed at every step, without lifting a finger.

Security deposits

Collect deposits upfront to protect against damage or fuel costs, then automatically capture or release the balance after inspection. Configure full holds, split payments, or corporate invoicing — whatever works for your business model and customer type.

Centralized documents

Store digital waivers, rental agreements, and liability and damage coverage documents in one system. Every document automatically links to its booking, eliminating paper chaos and giving you instant access for disputes or insurance claims.

Calendar view

See your entire operation at a glance. Toggle between daily, weekly, or monthly views to visualize upcoming rentals, returns, and maintenance windows, so your team knows exactly which boats need prep, which docks are busy, and where staff should focus next.

Returns and maintenance

Turn boats around faster with streamlined maintenance

Inspect, document, and prepare boats faster with automated workflows and photo-based damage tracking, keeping boats on the water delivering exceptional rental experiences instead of sitting idle at the dock.

Quick return processing

Mark boats as returned in seconds from any device. The moment a vessel is checked in, TWICE automatically triggers your inspection workflow and updates availability across all channels.

Inspections and maintenance

Capture before-and-after photos during check-in and return inspections. Schedule regular maintenance with triggers based on engine hours, calendar intervals, or seasonal needs to avoid expensive repairs.

Automated buffer times

Automatically schedule time between rentals for refueling, deep cleaning, and safety checks. TWICE won't let a boat be double-booked during its buffer period, giving your team the time they need to deliver 5-star customer experiences without rushing or cutting corners.

Task lists

Standardize boat preparation with customizable checklists for hull inspections, engine diagnostics, safety gear, and refueling. Your team follows the same process every time, preventing missed steps that lead to breakdowns.

Helsinki Party Tent

“If we didn’t have such good tools, it would be much more difficult for me to run the business on my own.”

Anton

Entrepreneur

Read the story

Helsingin Juhlateltta rents tents and party equipment.

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Blog

Hundreds of articles providing tips and insights on running a business.

Knowledge base

Step-by-step guides on setting up your account and building your store.

Partners

Find and hire an expert who can help you build, customize, and integrate your store.

Frequently asked questions

How does TWICE prevent double-bookings during busy season?

TWICE tracks availability in real time across every booking channel — your website, partner portals, and dockside check-ins. The moment a boat is booked, it's instantly blocked everywhere, ensuring available boats are always accurate. No more overselling, no more angry customers showing up for unavailable boats.

How can I reduce no-shows and last-minute cancellations?

TWICE automatically sends booking confirmations and pre-arrival reminders via email and SMS. Customers receive clear dock directions and rental details before arrival, reducing confusion and cutting no-shows. Configure cancellation policies and collect deposits upfront to protect your revenue.

How do I schedule cleaning and maintenance between rentals?

Set automated buffer times between bookings for refueling, cleaning, and safety inspections. TWICE blocks this time automatically, so boats can't be double-booked while your team preps them. Control buffer length based on your operations, and the system ensures every boat is ready before the next customer arrives.

Can I manage boats across multiple docks or marinas?

Yes. TWICE gives you a unified view of your entire fleet across all locations. Configure unique operating hours, pricing, and staff access for each marina while tracking bookings, revenue, and maintenance from one dashboard. Perfect for operators scaling beyond a single location.

How do I collect rental agreements and liability waivers?

Customers sign digital waivers and rental agreements during the online booking process before arriving at the dock. Every signed document automatically links to the booking and stores securely for insurance claims or disputes. No more lost paperwork or chasing signatures on busy days.

Boat rental software that drives revenue