Clothing Rental Software | Streamline Handovers & Returns

Storefronts

Sell everywhere your customers shop

From your own branded website to the retail counter — accept bookings wherever your customers are. Manage every booking from any channel in one rental platform.

Online bookings

Get a fully hosted rental website under your own domain. Customizable to your brand, mobile-optimized for on-the-go bookings, and built to showcase high-quality images that make your garments shine. Accept online bookings 24/7 while availability updates in real time.

Retail

Run a showroom, pop-up, or retail location? Create orders on the spot while seeing real-time availability across your entire inventory. No more "let me check the back" moments as your team knows exactly what's available, where it is, and when it returns.

Website integrations

Already have a website you love? Add TWICE to it. Use native integrations with popular website builders, drop in embeddable widgets, or connect via API. Your existing website becomes a rental powerhouse without starting from scratch.

Flexible payment options

Boost conversions with flexible payment options that fit any business model. Collect full payments upfront, require partial deposits, or offer pay-on-site for local customers. Support credit cards, digital wallets, bank transfers, and invoicing.

Inventory management

Manage your inventory with total precision

Stop guessing which dresses are profitable and which locations have availability. Track every garment individually and get real-time visibility across your entire operation with an inventory management system built for rentals.

Serialized tracking

Assign individual serial numbers to each garment and save product information down to the smallest detail in your inventory database. See how many times an item has been rented, its current condition, and potential resale value.

Income and expense tracking

Make data-driven decisions about what to buy, retire, or resell. TWICE automatically calculates lifetime income versus cost for every garment, showing which pieces make you money and which ones cost you money.

Multi-location management

Running warehouses, showrooms, or pop-up locations? Configure unique operating hours and buffer times for each spot. See exactly which items are where, when they're due back, and where they need to go next.

Asset activity log

Every rental, every cleaning, every repair — automatically logged. See who last wore it, when it was dry-cleaned, and any damage notes from previous returns. Your team stays accountable, and you have a complete audit trail in case questions arise.

Catalog

Build a catalog as flexible as your business model

Whether you're renting designer dresses for weekend events or running a subscription service, configure your rental options to match how you actually do business. The same garment can be rented, subscribed, bundled, or sold outright. One inventory, infinite ways to monetize.

Versatile listings

Rent by the day, week, or month. Offer one-time rentals, rolling subscriptions, or outright purchases — all from the same catalog. Your business model is unique; your software should be too. Switch between rental periods without rebuilding your entire system.

Bundles & add-ons

Sell complete looks, not just individual pieces. Bundle a dress with matching accessories, or create seasonal packages like "The Wedding Guest Collection." Maintain inventory tracking for every item while presenting them as one cohesive package.

Dynamic pricing

Set dynamic pricing based on rental duration, seasonal demand, or event weekends. Charge more for prom season, offer discounts for longer rentals, or create special rates for repeat customers.

Adaptive checkout

Use adaptive checkout forms to collect essential customer details, such as measurements, delivery info, or special requests, right when they book. Fewer follow-up emails, fewer back-and-forths.

Order fulfillment

From booking to handoff with confidence

When you know what's due, who's picking up, and what needs packing days in advance, fulfillment becomes hospitality. Spend handoff moments building relationships, not scrambling for paperwork.

Smart auto-assignment

Our algorithm identifies the most suitable garment for every order based on your rules—whether that's rotating wear evenly, prioritizing recently cleaned items, or matching specific customer preferences. Maximize utilization while ensuring every customer gets the right piece at the right time.

Security deposits

Collect a deposit upfront to protect against accidental damage, stains, or missing items. If something comes back damaged, you have the funds to cover cleaning or repairs without having to chase customers for payment.

Centralized documents

Every order file includes a section for documents. Signed rental agreements and damage policies are automatically linked to the transaction. When questions arise about a stain or a late return, you have everything in one place — no digging through email threads or filing cabinets.

Calendar view

Switch between daily, weekly, or monthly views and check availability in seconds. See what's due today, what needs packing tomorrow, and which customers are scheduled for next week.

Returns and maintenance

Keep every garment rental-ready

Handle returning items with consistent standards. Build workflows that ensure every piece is cleaned, inspected, and ready for the next customer without surprises.

Effortless returns

Scan clothes when they come back to mark them as returned and ready for the next step. The system automatically routes each piece to the appropriate workflow — whether that's dry cleaning, repair, or back to available inventory.

Inspections and maintenance

Route items through restocking workflows that ensure every piece is checked and maintained before the next rental. Store care instructions individually for each garment and protect your inventory by preventing care mistakes that could ruin your valuable pieces.

Automated buffer times

Reserve time between orders so your team has space to perform dry cleaning and repairs before the item can be rented again. Set different buffer times based on garment type and return method to build in the time you need without overcommitting your inventory.

Task lists

Unify how your team handles garment inspections and maintenance steps. Create standardized checklists that guide staff through every detail. Remove guesswork, reduce training time, and ensure every garment meets your standards regardless of who's doing the work.

Helsinki Party Tent

“If we didn’t have such good tools, it would be much more difficult for me to run the business on my own.”

Anton

Entrepreneur

Read the story

Helsingin Juhlateltta rents tents and party equipment.

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Blog

Hundreds of articles providing tips and insights on running a business.

Knowledge base

Step-by-step guides on setting up your account and building your store.

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Find and hire an expert who can help you build, customize, and integrate your store.

Frequently asked questions

What features should I look for in clothing rental software?

When you're evaluating rental software solutions, the must-have features include multi-channel storefronts, real-time inventory tracking, flexible catalog options for renting, selling, or bundling items, and automated workflows for fulfillment, returns, and maintenance. Payment flexibility matters too — clothing rental software enhances customer satisfaction by providing multiple payment options. TWICE handles all of this in one system.

How does clothing rental software save time and money?

A comprehensive clothing rental solution is essential for managing operations efficiently. Instead of manually tracking availability, managing reservations, chasing customers for payments, or remembering which dress needs dry cleaning next, the software handles it. Automated email reminders keep customers informed without you lifting a finger. Real-time inventory prevents costly double bookings that damage your reputation. And when you can see which garments are actually profitable versus which ones cost more to maintain than they earn, you make smarter buying decisions. Time saved on operations means more time to focus on things that drive business growth.

Can I run a subscription-based clothing rental business with TWICE?

Yes. The same garment can be rented for one-time events, offered as a rolling subscription, bundled into packages, or sold outright—all from the same inventory. Configure monthly subscription boxes, unlimited rental memberships, or hybrid models where customers can rent some items and buy others. Switch between rental models without rebuilding your catalog. Your business model evolves; your software should keep up.

Can TWICE handle both online and in-store rentals?

Yes, TWICE provides one unified system that allows you to run an online clothing rental business alongside retail locations. Your customers can create online bookings through your website while walk-in shoppers browse and rent from your retail location. All inventory updates in real time across both channels. Your retail staff sees what's available online, and online customers see what's in your showroom. No separate systems to reconcile, no inventory discrepancies, no wondering if that dress is available or already promised to someone else.

How do I start a clothing rental business?

Start with a solid business plan. Know your target audience, understand your competition, and map out your finances. Then focus on the operational backbone: how you'll manage inventory, process orders, handle payments, and track garment condition through rental cycles. This is where most new rental businesses stumble — underestimating the complexity of tracking dozens (or hundreds) of individual pieces across different rental periods and cleaning schedules. Get your operational system right from day one. TWICE handles inventory tracking, automated bookings, and maintenance workflows so you can focus on building your customer base and long-term growth instead of admin work.

Clothing rental software for circular fashion brands