In some B2C categories, rentals don’t just compete with resales — they outperform them.
This works best when the products are:
- Durable
- Repairable
- Backed by strong brand value
There are two types of categories where rentals really shine:
- Utilitarian items
- Think power tools. In a city center, most people don’t want to own or store a drill they use twice a year.
- Renting becomes the smarter and more convenient option.
- Experience-driven categories
- Outdoor gear, hiking kits, or mountain bikes.
- Customers want the experience, not the long-term commitment.
- They’re happy to rent high-quality gear a few times a year instead of buying it outright.
In both cases, rentals provide strong customer value and open up recurring revenue for the operator.
#TWICECommerce #RentalEconomics #B2CRentals #ExperienceOverOwnership #CircularBusiness