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Rental Business Efficiency with Workflows: Automatically Create Task or Maintenance after X Rentals

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Maximizing Efficiency in Your Rental Business with Workflows

Running a rental or recommerce business requires meticulous attention to detail, especially regarding inventory health. As your operation scales, relying on memory or manual spreadsheets to track product maintenance cycles becomes a significant bottleneck.

Human error in these processes can lead to damaged inventory being sent out, resulting in poor customer experiences and shortened product lifecycles.

The Power of Automated Workflows

To achieve true operational efficiency, automation is essential. Instead of manually tracking usage, intelligent workflows can handle the heavy lifting for you.

Key benefits of automating maintenance cycles include:

  • Consistency: Ensure every item is inspected exactly when it needs to be—for example, automatically triggering a check-up after every 50 rentals.
  • Scalability: Remove the administrative burden from your staff, allowing them to focus on customer service rather than data entry.
  • Asset Protection: catch wear and tear early by scheduling regular maintenance tasks automatically, extending the lifespan of your serialized inventory.

How TWICE Workflows Help

TWICE Commerce 2.0 enables you to define specific rules for your inventory. You can configure the system to trigger internal reservations or generate tasks within your task management system based on utilization metrics. Whether it is creating a maintenance ticket after a specific number of rentals or blocking out time for inspection, these automated workflows ensure your circular business runs smoothly without constant manual intervention.

Streamline your operations and ensure your inventory is always customer-ready by leveraging the power of automation within your Recommerce OS.

Clip from The Anatomy of the Perfect Rental Business podcast episode.

Karri: So how to make running your rental business as efficient as possible?

Tuomo: If we start from a few basic examples, you might want to automate, first of all, the idea that after every 50 rentals the item needs to go to inspection and possibly maintenance, for example.

Tuomo: So that might be super hard for someone to just remember on the spot to do. So it's a process that you probably want to automate. And inside TWICE, these are the things that our workflows enable you to do. So you can create these rules that point to items that after X amount of something, create an internal reservation, for example, or create a task in the task management for someone to inspect and then possibly mark it into maintenance.