POS vs Commerce OS: what each system actually does
A point of sale collects payment and issues receipts at the counter. A commerce OS manages everything before and after payment including inventory, availability, catalog, orders, and fulfillment. For rentals and resale you need both to keep promises accurate and operations smooth.
What POS covers
- Charge the customer and produce a compliant receipt.
- Quick product lookup with preset prices and taxes.
- Basic sales totals and end of day reports.
What a commerce OS covers
- Inventory and availability across items and locations.
- Catalog rules for pricing, taxes, deposits, and bundles.
- Order capture from the online store and in store.
- Fulfillment workflows such as pick, pack, check out, and returns.
- Customer records, notifications, vouchers, and analytics.
How they work together
- The online store feeds orders into the commerce OS for fulfillment.
- POS pulls products and prices from the same source of truth.
- Payments and receipts sync back to orders and inventory.
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- Recommerce OS for rentals and resale with built in POS.
- Unified inventory, catalog, orders, payments, and CRM.
- White label online store, deposits, and accurate availability.
Use POS to take money fast. Use the commerce OS to run operations end to end so every sale stays in sync across online and in store.
