How to Structure Rental Pickups and Returns for Efficiency

Rental stores that operate efficiently tend to have one thing in common: structure.

By packaging operations into predictable time windows, they reduce chaos and increase productivity.

Examples we’ve seen in the field:

• All pickups between 9am and 11am
• Maintenance scheduled between 12pm and 3pm
• Cold return stations to simplify drop-offs
• End-of-day refurb flow for next-day readiness
  

It helps with staffing, workload balancing, and customer experience — and it all works best when the system behind it supports time-based booking logic and clear customer communication.

TWICE helps you manage and automate all of that.

#TWICECommerce #RentalOperations #StructuredWorkflows #CircularEfficiency #SmartScheduling