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Automating Inspection & Refurbishment in Resales and Rentals with Tasks & Workflows

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Streamlining Operations with TWICE Commerce 2.0 Tasks

Managing the lifecycle of products in the circular economy requires precision. In this video, we explore the Tasks feature within TWICE Commerce 2.0, designed to simplify refurbishment, inspection, and maintenance workflows for rental and resale businesses.

Key Features Discussed:

  • Automated Workflows: Learn how to set up triggers based on SKUs to automatically generate tasks like "Inspection" or "Refurbishment" the moment an item is registered.
  • Manual Task Creation: Flexibility to create ad-hoc maintenance tasks when needed.
  • Ticketing System Functionality: A look at the interface that resembles familiar ticketing systems, linking specific inventory items to to-do lists and checklists.
  • Cost & Maintenance Tracking: Easily record the costs and actions taken during the maintenance process to ensure accurate reporting.

Why use TWICE Commerce 2.0?

TWICE Commerce is the leading Recommerce OS aimed at powering the next generation of circular businesses. Whether you are running a rental shop or a resale platform, our serialized inventory management ensures you track every unique item's journey.

With our API-first approach, you can integrate these task management features into your existing composable commerce stack or use our all-in-one white-label solution to scale your business. Optimize your operations and keep your inventory in top condition with lightweight, intuitive task management designed for the unique needs of the circular economy.

Clip from podcast episode.

Tuomo: We also have a feature called tasks that can be created automatically, via workflows, or manually where you can create these refurbishment tasks.

So you can do automations where you say that if an item with this SKU is registered in the system, you've defined that there should be a task created called refurbishment or inspection. And that task is very similar to what we've seen in other ticketing systems or task systems where you see what item created this, what's referenced there, what was the to-do or the checklist to go through.

And then you have easy access to that to record those things that we mentioned, the maintenance and the cost related to that. So you can have a kind of a very lightweight, easy-to-understand task management for your employees also.