Software for resellers and music stores to sell used pianos at scale

Turn used pianos into revenue. Whether you are a music store or an independent reseller, TWICE streamlines your daily workflows from intaking products to selling them across multiple channels.

Process supply faster

Streamline intake for trade‑ins, consignments, estate purchases, and buybacks with guided, consistent workflows.

Grade items accurately

Capture model, serial, condition, service history, and media with piano‑specific attributes and item‑level records.

List items at scale

Turn detailed intake data into clear, trustworthy listings that highlight value — no double entry, no bottlenecks.

Sell everywhere

Sync stock in real time across your showroom, website, and marketplaces with integrated payments and order flows.

From sourcing to selling in one continuous flow

Sourcing

Register resale inventory with structure

Whether you acquire instruments through trade‑ins, consignments, school upgrades, or direct purchases, TWICE keeps intake structured and fast. Acoustic grands, uprights, and digital pianos all enter your catalog with complete, consistent data that supports accurate pricing and faster sales.
Unique IDs
Assign every piano a serialized identity from the moment it’s evaluated or accepted.
Register new items quickly
Quickly add new entries and fill in all the necessary product data consistently. You can also bulk create items by uploading a CSV.
Intake templates
Create reusable templates to streamline item intake and registration for used pianos, tailored to your workflows.
Flexible intake models
TWICE supports intake across sourcing models, from individual purchases to consignment, trade-ins, and bulk acquisition.
Inspecting & grading

Inspect and grade consistently

Define inspection criteria for used pianos, document condition and required records per unit, and assign review steps across your team for consistent grading.
Dynamic attributes
Log mechanical condition, cosmetic wear, tuning stability, and refurbishment level with configurable dynamic fields.
Item-level media
Add photos and documents to each item to support inspection, grading, and trust.
Attribute presets
Create reusable attribute presets that standardize grading and reduce manual work.
Task management
Route inspection and grading tasks through clear, repeatable workflows across your team.
Listing

List fast

Create listings in seconds using structured data, flexible variants, and attribute-based pricing rules.
Listing templates
Convert structured product data into customer-ready listings across channels with minimal effort.
Tags & collections
Use tags and collections to organize listings, promote your offerings, and power rule-based campaigns and more.
Variants
Use variants to group similar items under one listing and let shoppers choose the option that fits them best.
Conditional pricing
Set prices dynamically using rules tied to condition, grade, or other product attributes.
Selling

Sell across every channel

Your customers find pianos in many places: your showroom, your own website, education tenders, and marketplaces. TWICE keeps every channel in sync, so each one‑off instrument is correctly priced, visible, and never double‑sold — regardless of where the sale happens.
Cross-listing
Publish pianos to multiple sales channels in a few clicks, with unified inventory and pricing.
Built-in online store
Sell directly through a recommerce‑ready storefront or connect TWICE behind your existing website.
Integrated payments
Offer secure checkout for deposits or full payments with lower fees than typical marketplace commissions.
Unified order management
See all inquiries, orders, holds, and deliveries in one organized dashboard, online and in‑store.

Selling used pianos is good business. Doing it with TWICE is even better.

From independent resellers to multi‑location dealers and brand‑owned trade‑in programs, TWICE supports any team buying and selling used pianos with tools built for high‑value, one‑of‑a‑kind instruments.

Independent resellers

Replace spreadsheets and scattered tools with one easy-to-use system that helps you organize used piano inventory and cross-list items quickly across the music resale channels that matter.

Local music stores

Streamline intake, pricing, and listing work while expanding from a physical store to online channels, and stand out by offering a more transparent and reliable buying experience.

Brands and retailers

Launch and own a certified piano resale or trade-in program that extends asset lifecycles, strengthens customer relationships, and creates new revenue from pre-owned inventory.

Reselling pianos, simplified

Remove the most common resale bottlenecks and run your operations smoothly, whether you are just getting started or scaling a complex resale business.

Frequently asked questions

How does TWICE handle unique, high‑value pianos and one‑off instruments?

Used piano inventory is highly unique — every instrument has its own age, history, and condition. TWICE uses single‑item tracking so each piano carries its own record: serial number, model, specifications, condition grade, service history, intake source, and pricing. You always know exactly what you have, where it is, and what stage of the sales process it’s in, without relying on ad‑hoc notes or spreadsheets.

Can TWICE support trade‑ins, consignments, and direct purchases for pianos?

Yes. TWICE is built to run multiple intake models in parallel. You can manage trade‑ins with structured valuation and credit flows, track consignor agreements and commissions, and record outright purchase costs. All intake types live in a single system, so you can see true margins, payouts, and performance across your used piano sourcing channels.

Does TWICE connect my showroom and online piano sales?

Yes. TWICE centralizes inventory across your physical showrooms, warehouses, pop‑up events, and online store. When a piano is reserved, sold, or placed on hold in one channel, availability updates everywhere in real time. This prevents double‑selling one‑of‑a‑kind instruments and keeps your sales and logistics teams aligned.

How does TWICE help with piano inspections, grading, and pricing?

TWICE gives your technicians and buyers structured inspection forms tailored to pianos. They can quickly record action condition, soundboard status, cosmetic issues, past repairs, and more using dynamic fields. Those inputs flow directly into grading and pricing workflows, where you can use rules and templates to keep valuations consistent by brand, age, condition, and investment in refurbishment — while still allowing expert overrides when needed.

Can I use TWICE with my existing website or dealer management systems?

Absolutely. You can keep your current website and use TWICE as the engine behind your used piano operations. Surface inventory via links, embedded components, or integrations depending on your stack. TWICE handles intake, catalog data, availability, orders, and lifecycle tracking, while your existing site and tools remain the customer‑facing layer.