Infrastructure for selling used couches at scale

Professional couch and sofa resellers use TWICE to run every step of their resale operation — from trade-in pickup to delivery in the buyer’s living room.

Process supply faster

Streamline intake from trade-ins, buybacks, estate clears, and vendor liquidation with structured, fast workflows.

Grade items accurately

Capture dimensions, upholstery type, frame condition, and defects consistently with item-level photos and notes.

List items at scale

Turn detailed intake data into clean, trustworthy listings that answer buyers’ key questions up front.

Sell everywhere

Sync inventory across your warehouse, showroom, website, and marketplaces with integrated payments and order flows.

From sourcing to selling in one continuous flow

Source

Source couches smarter

Used couches are bulky, varied, and expensive to move. TWICE keeps intake fast and structured whether you’re buying from consumers, collecting trade-ins, or taking in overstock from partners. Every piece gets a clear identity from pickup to sale, so your team spends less time on admin and more time securing high-value inventory.
Unique IDs
Assign a serialized ID to every couch the moment it’s booked or received — before it even hits your warehouse.
Register new items quickly
Create new items in seconds by snapping photos on-site during pickup or at intake.
Intake templates
Record frame type, upholstery, seating capacity, brand, original RRP, and acquisition cost in one workflow.
Flexible intake models
Log pickup address, transport notes, and seller agreements alongside each item for full traceability.
Inspect & grade

Grade condition with confidence

Evaluating couches is all about structure: frame integrity, upholstery wear, stains, odors, sagging, and repairs. TWICE standardizes how your team inspects and grades every piece, so pricing becomes predictable, buyers trust your listings, and returns stay low.
Dynamic attributes
Use dynamic fields to log cushion firmness, fabric type, structural issues, pet/smoke exposure, and visible defects.
Item-level media
Attach wide-angle and close-up photos that clearly document condition, wear, and any repairs.
Item-level documentation
Store cleaning reports, refurbishment notes, and compliance documents (e.g. fire labels) per item.
Attribute presets
Apply standardized grading templates for sectionals, sofa beds, loveseats, recliners, and armchairs.
List

List faster with better data

Couch buyers care about fit and condition — and they want answers without calling your team. TWICE converts your intake data into complete product pages with accurate measurements, materials, and condition notes pre-filled, so you list more pieces with fewer back-and-forths.
Listing templates
Generate consistent product pages using templates tailored to couch categories and grading levels.
Tags & collections
Auto-classify items by style (modern, mid-century, classic), seating capacity, color, and condition for easier merchandising.
Variants
Highlight key specs like dimensions, clearance, material, and assembly requirements in structured fields.
Conditional pricing
Automate pricing rules based on brand, original price, age, condition, refurbishment level, and stock turnover.
Sell

Sell everywhere, manage once

Used couches move through showrooms, warehouses, pop-ups, and online channels. TWICE keeps every unique piece synchronized in real time, so you never double-sell and your team always knows where each couch is — and how to get it to the buyer.
Cross-listing
Publish couches to your own online store, marketplaces, and social selling channels in a few clicks.
Built-in online store
Run a ready-made recommerce storefront optimized for bulky items, including delivery windows and surcharges.
Integrated payments
Offer secure checkout with integrated local delivery, white-glove options, or customer pickup flows.
Unified order management
View all orders and reservations — in-store, online, and marketplace — in a single operational dashboard.

Built for used couch and sofa resale businesses of any size

From local furniture flippers to national retailers running large take-back programs, TWICE powers structured, profitable recommerce operations for pre-owned couches and seating.

Independent couch resellers

If you’re running a lean operation, every pickup and sale has to count. TWICE helps solo sellers and small teams manage bulky, one-off items without spreadsheets — from scheduling intake and tracking refurbishment work to listing on multiple channels and coordinating delivery. Less chaos, more high-margin pieces out the door.

Secondhand furniture stores & warehouses

High-volume couch intake and constant floor changes demand discipline. TWICE gives furniture resale operators clear workflows for tagging, grading, storing, and pricing hundreds of couches — while keeping locations, aisles, and bays traceable, and ensuring inventory in your showroom, warehouse, and online channels stays in sync.

Refurbishers & upcyclers

If you refoam, reupholster, deep-clean, or repair couches, you need to track value-add at item level. TWICE lets you record work done, materials used, and labor costs per couch, connect them to pricing rules, and tell the full refurbishment story in your listings — so customers understand why your pieces are worth more and last longer.

Retailers & brands with take-back programs

Trade-in and buy-back programs turn returned or used couches into a repeatable revenue stream. TWICE helps furniture retailers and brands manage intake requests, eligibility rules, valuation, and logistics in a single system — then resell refurbished pieces through dedicated outlet channels with clear reporting on margin and circularity impact.

Scale your used couch resale operation

From booking a pickup to final delivery, TWICE keeps every couch traceable, every channel synced, and every workflow structured. Talk to our team and start building a resale program that can handle real-world volume.

Frequently asked questions

How does TWICE handle bulky, one-of-a-kind couches and sofas?

TWICE is built for single-SKU, unique items. Each couch receives its own record with photos, dimensions, condition grade, location, acquisition source, and cost. You can track where it sits (warehouse, showroom, reserved, out for delivery), which channels it’s listed on, and its full lifecycle from intake to sale — without manual spreadsheets.

Can TWICE support both trade-ins and direct buybacks for couches?

Yes. TWICE supports multiple intake models in the same system. You can run consumer trade-in programs with automated valuation rules, manage scheduled pickups, and issue store credit — as well as buy used couches outright from suppliers, landlords, or liquidation partners. Payouts, margins, and inventory all roll into one operational view.

How does TWICE help with delivery and logistics for used couches?

TWICE connects inventory and order management with your existing logistics setup. You can capture delivery requirements at checkout, add notes about stairs or access, define service areas and delivery fees, and export or integrate orders into your routing tools or delivery partners. Every couch stays tracked from warehouse to buyer, minimizing failed deliveries and returns.

Can TWICE improve how we price and grade used couches?

Yes. TWICE lets you standardize grading with checklists and dynamic fields, so your team evaluates frame condition, upholstery, cushions, odors, and repairs consistently. You can then build pricing rules based on brand, size, age, condition, refurbishment level, and demand — keeping valuations consistent while still allowing expert overrides where needed.

Does TWICE work if we already have a furniture e-commerce site or POS?

Absolutely. Many customers use TWICE as the recommerce engine behind their existing stack. You can connect TWICE to your current website, marketplace accounts, or POS so that used-couch inventory, orders, and trade-ins are managed in TWICE, while your existing systems remain the front-end experience for customers.