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Get more paddlers on the water with TWICE Kayak Rental Software

Manage your kayak fleet and take bookings online with ease. TWICE keeps your gear ready for the water and your customers happy.
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Storefronts

Quick storefronts for water adventures

Sell across every channel while keeping every kayak and instructor availability in synchronized order.

Online storefront

A fully hosted rental website under your own domain. Perfect for showing high quality images and technical specification sheets of your boats.

Retail

Serve walk in and direct customers with effortless order creation while having real time visibility on your available inventory.

Self-service kiosk

Turn any physical space into a storefront. Use generated QR codes on posters or tablets in "Kiosk Mode" to let on-site customers browse catalog and book rentals without staff assistance.

Partner & Agent Portals

Expand your reach through third-party channels. Provide hotels, travel agents, or venue partners with a dedicated portal to book gear and experiences on behalf of their guests, with commission tracking and shared inventory.

Inventory management

Track every kayak with total precision

Manage your fleet with ultimate precision and track every boat with unique serials to understand performance and condition.

Serialized tracking

Track every kayak individually, see its full history, and performance over its entire lifecycle.

Income and expense tracking

Monitor the financial health of every single asset. Log acquisition costs and repair fees to calculate your true return on investment.

Multi-location management

Manage a network of rental shacks or docks without confusion. Configure unique operating hours and tax rates for each specific location.

Asset activity log

Log every event, user action, or status change associated with a kayak, providing a detailed audit trail of the history.

Catalog

Flexible catalog for water sports

Define your offering without limits. Our engine offers unmatched flexibility for how you sell, rent, or package your equipment.

Versatile listings

Create a storefront that reflects the diversity of your business. Configure listings for instant bookings, tours, or gear sales.

Bundles & add-ons

Create packages that contain everything needed, such as a kayak, paddle, and life jacket, while maintaining item level tracking.

Dynamic pricing

Boost revenue by offering packages and flexible bookings. Create price tables in advance for summer seasons or weekends.

Adaptive checkout

Capture essential customer details for each kayak at checkout by configuring your form to adapt to the order.

Order fulfillment

Fast fulfillment and reliable safety

Speed up every step of the fulfillment process with barcode scanner powered flows for picking and handing over equipment.

Smart auto-assignment

Our algorithm identifies the most suitable boat for every order based on your rules, maximizing utilization and safety.

Security deposits

Collect a deposit upfront and capture the balance upon pickup. Configure flexible payment structures for group rentals.

Centralized documents

Every order file includes a section for documents. Signed liability waivers and insurance forms are automatically linked to the transaction.

Calendar view

Toggle between daily, weekly, or monthly views to track upcoming rentals and returns, ensuring your team is prepared.

Returns and maintenance

Reliable returns and kayak care

Handle returns with ease with predefined workflows. Ensure every boat is checked and cleaned before it is rented again.

Effortless returns

Simply scan boats when they come back to mark them as returned and ready for the next step.

Inspections and maintenance

Route items to restocking workflows that ensure every kayak is checked and well maintained for the next customer.

Automated buffer times

Reserve time between orders so your team has time to perform every safety task before the item can be rented again.

Task lists

Drive efficiency and remove questions by unifying how your team handles boat inspections and maintenance steps.
Helsinki Party Tent
“If we didn’t have such good tools, it would be much more difficult for me to run the business on my own.”
Anton
Entrepreneur
Read the story
Helsingin Juhlateltta rents tents and party equipment.

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We've got you covered

Whether you have a quick question or need deep advice, our team and resources ensure you always have a clear path forward.
Blog
Hundreds of articles providing tips and insights on running a business.
Knowledge base
Step-by-step guides on setting up your account and building your store.
Partners
Find and hire an expert who can help you build, customize, and integrate your store.

Frequently asked questions

How do I start renting kayaks online?

You need a website and online booking software to start getting online reservations for your kayaks. With TWICE, your kayaking business gets a ready-made e-commerce website with a built-in online reservation system.First, add the products and services you want to rent and sell to TWICE and determine the quantities in TWICE's inventory management system. That way, your availability is always up to date, and you don't get overbooked. Next, set up your payment processing so your customers can book and pay for their rentals in advance.Once everything is set up, you can embed TWICE into your existing website or use TWICE as a standalone website.

How do renting kayaks work?

In essence, kayak rental companies offer a wide range of kayaks and essential accessories for customers to rent, catering to their needs and preferences.Each company has its unique rental process, pricing model, and method of making its services accessible to customers.Additionally, including additional services like kayaking tours influences the overall operation of these businesses.TWICE is designed to fulfill all the common requirements of a kayak rental business.

How do I start a kayak rental business?

Starting a kayak rental business requires a lot of planning, preparation, and setting up processes.First, you need to make a business plan. Your business plan includes a description of your business, market and competitor analysis, financial plan, and marketing plan.It is also essential to consider how you will organize your processes, such as inventory management, order processing, and equipment maintenance on your site.

Is a kayak rental business profitable?

Kayak rentals have the potential to bring in substantial profits with attractive profit margins. However, like any business, the key to profitability lies in your income and expenditure structure. It is important to bear in mind that kayaking is a seasonal activity, which should be taken into account when evaluating the revenue and profit potential of your business.The revenue generated largely depends on the demand for kayak rental services in your specific area. A crucial factor in ensuring this demand is having a location conveniently situated near water. The most significant expenses typically include inventory, business space, insurance, and staff salaries.

Do I need kayak rental software?

We might be biased, but we strongly recommend that you start using kayak rental software from the start of your venture.Kayak rental software allows you to manage reservations, track inventory, and other areas of your business in one place instead of spreading all the information across several apps and spreadsheets. This gives you a better overview of your business.During the high season, kayak rental services are in high demand. Kayak rental software helps you automate the most time-consuming steps, saving yours and your team's time, nerves, and money.