AV Equipment Rental Software | One System to Manage Projects

Storefronts

Handle inquiries from every channel

Your storefront is where production managers size you up, and gear renters decide to trust you. Our cloud-based solution handles everything from quick speaker rentals to full-scale event production quotes — giving you the professional presence and operational efficiency to compete with anyone.

Online storefront

Build your audiovisual equipment catalog with a website builder that showcases technical specs, high-res images, and real-time availability. Give production teams and event planners the confidence to book gear instantly — or request custom quotes for complex productions.

Phone & email inquiries

Turn phone and email inquiries into professional quotes without missing a beat. Check live inventory across multiple locations while you're on the call, preventing double-bookings and maximizing customer satisfaction with accurate answers every time.

Partner portal

Allow venues, event planners, and production studios to book AV gear on behalf of their clients. Manage sub-rentals, strengthen partnerships, and grow your referral network without adding admin work to your daily operations.

Flexible payment options

Accept instant credit card payments, split deposits, or invoicing. Integrate with your accounting software to streamline payment processes and give corporate clients the billing flexibility they expect without doubling your workload.

Inventory management

Command your high-value assets with complete control

Protect your investment with serialized inventory tracking. Track every projector, mixer, and camera from acquisition to retirement — so you know exactly where your gear is, what it's earning, and when it needs attention. We give you real-time visibility to manage assets like the income generators they are.

Serialized tracking

Assign unique IDs to every projector, lens, and speaker. Track the exact location, usage history, and current status of every unit across multiple locations. Access your inventory system from any device, whether you're in the warehouse or on-site at an event.

Income and expense tracking

Monitor the financial health of every asset with built-in analytics. Log acquisition costs, maintenance fees, and lifetime rental income to calculate true ROI. Identify when gear pays for itself and when it's time to retire underperforming equipment from your fleet.

Multi-location management

Manage inventory across warehouses, service vehicles, and event sites. Track gear movements between locations in real time to maximize utilization, meet demand spikes, and ensure nothing goes missing during transit or on-site setup.

Asset activity log

See the complete history of every unit—bulb replacements, firmware updates, sensor cleanings, and repairs—all logged automatically. Track what's been done, when, and by whom to maintain quality standards and make informed decisions about when gear needs attention or retirement.

Catalog

Simplify complex AV equipment catalogs

Organize thousands of SKUs without the headache. Whether you're renting individual speakers or packaging complete event production kits, our catalog tools let you create listings that fit your operational needs and align with how your customers want to buy.

Versatile listings

Create listings that reflect how you actually work. Configure products for instant online bookings, quote-based inquiries for large productions, or outright equipment sales when gear reaches end-of-life. One system handles every scenario efficiently.

Bundles & add-ons

Build professional production kits — such as a camera body, three lenses, and a stabilizer — while maintaining serial-level tracking for every component. Add accessories and service options as upsells to boost your average order value.

Dynamic pricing

Set dynamic pricing that adjusts to demand. Whether you configure weekend vs. weekday rates, peak-event-season pricing, or discounted rates for longer productions, the system automatically updates prices based on your rules, so you can maximize ROI without constant manual updates.

Adaptive checkout

Capture what you need during checkout — insurance certificates, load-in times, venue access details, or specific technical requirements for event production. Collect the right data upfront to avoid day-of surprises and keep your crew focused on the job.

Order fulfillment

Flawless order fulfillment

Speed up every step from warehouse to venue with barcode-powered workflows. Assign the right equipment, schedule your crew, and ensure every cable and flight case is accounted for before wheels roll. We handle the complexity so you can focus on delivering flawless events.

Smart auto-assignment

Our algorithm selects the best unit for each order based on your rules to maximize utilization across your fleet while preventing technical conflicts like incompatible firmware or overdue equipment maintenance.

Security deposits

Collect security deposits upfront for high-value gear. Configure split payments or staged invoicing to accommodate everything from corporate clients to independent event planners — all processed through the same platform without extra admin work.

Centralized documents

Keep every contract, liability waiver, venue permit, and insurance certificate attached to the order. No more digging through email threads or file folders. Everything your crew needs to access on-site is one click away, keeping operations running smoothly.

Calendar view

See your entire operation at a glance. Toggle between daily, weekly, or monthly views to track pickups, deliveries, and venue load-in times. Identify scheduling conflicts before they become problems and keep your team aligned.

Returns and maintenance

Streamline returns and turnaround

Get gear back in circulation faster without cutting corners on quality. Scan returns, run inspections, and route equipment through maintenance. We help you maintain the reliability standards that keep clients coming back and AV equipment performing at its best.

Effortless returns

Scan barcodes or QR codes as gear comes back to instantly mark items returned and move them into your inspection queue. No manual data entry, no clipboards — just fast processing that gets equipment back into your available inventory efficiently.

Inspections and maintenance

Perform immediate inspections when gear returns and schedule ongoing maintenance for your entire fleet. Track when each unit needs service and automatically route equipment through dedicated workflows.

Automated buffer times

Build buffer times between rentals for equipment testing, cleaning, and maintenance. The system automatically blocks availability, giving your team the time they need to ensure every unit ships in working condition.

Task lists

Standardize inspections with customizable checklists that your team follows every time. From checking cable continuity to testing signal chains and documenting cosmetic damage, ensure consistent quality, whether it's your lead tech or a new hire handling the return.

Helsinki Party Tent

“If we didn’t have such good tools, it would be much more difficult for me to run the business on my own.”

Anton

Entrepreneur

Read the story

Helsingin Juhlateltta rents tents and party equipment.

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Hundreds of articles providing tips and insights on running a business.

Knowledge base

Step-by-step guides on setting up your account and building your store.

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Find and hire an expert who can help you build, customize, and integrate your store.

Frequently asked questions

Can I manage customer relationships and repeat bookings?

TWICE's rental management software includes CRM features to track client history, preferences, and past orders. See what gear specific customers rent most often, identify your highest-value clients, and streamline repeat bookings. Track communication history and notes to deliver personalized service that maximizes customer satisfaction and retention—turning one-time renters into long-term partners.

Can I access the system from my phone on-site?

Yes. TWICE is a cloud-based AV equipment rental software with a mobile-responsive interface, so you have complete control from any device — no app download required. Check inventory in real time while loading the truck, access contracts and liability waivers on-site, or handle last-minute changes at the venue. Your team stays connected whether they're in the warehouse or 50 miles away at an event.

Does TWICE integrate with accounting software?

TWICE provides a robust API that allows you to build custom integrations with any accounting software that has an open API interface—including QuickBooks, Xero, and other systems. Connect TWICE to your existing tools to sync invoices, automate data flow, and eliminate double entry. Native integrations with popular accounting platforms are on our roadmap as we continue expanding the platform based on what our partners need most.

How does TWICE grow with my AV rental business?

TWICE is built for scalability. Start with a single location and expand to multiple warehouses as you grow. The cloud-based solution handles everything from 50 units to 5,000+ without performance issues. Add users, locations, and inventory as needed — no migrations, no starting over. We're a partner invested in your long-term success, not just a tool you'll outgrow.

What kind of customer support do you offer?

We provide responsive customer support to help you resolve issues fast. Get onboarding assistance when you're getting started, technical support when you need it, and ongoing guidance as your business scales. Our team understands the AV rental industry and the operational challenges you face daily, and we're here to make sure the software works for you, not the other way around.

AV rental software built for show-day success