Manage your orders in one place
Get products to your customers when and where they want.
Stay organized
View all your orders from every sales channel in one place, and stay one step ahead. Organize your days in advance by knowing how many orders are leaving and returning.
Reliable fulfillment
Monitor your stock levels in real-time, mark orders as prepared, and send them quickly on their way without the risk of overselling.
Manage and edit orders
Make actions to existing orders and have accurate information on what’s been fulfilled, edited, refunded, or returned.
Set up a barcode scanner system
Avoid human errors and work more efficiently by using barcodes and scanners when processing orders that are leaving or returning.
Add your own cancellation policies
Increase your customers’ confidence with a cancellation policy that’s friendly for both you and them.
Returning products
Simplify and keep track of returned products. Process returns at scale by using TWICE's bulk return features.
Refunding orders
Issue partial or full refunds on canceled or returned orders.
Local Pickup
Allow your customers to book online and collect in-store. Serve walk-in, call-in, and click-and-collect customers at your store and have all the data seamlessly synced across your sales channels.
Local Delivery
Deliver products to your customers' doorsteps. Manage your delivery schedules and ensure your customers have the equipment on site on time.
Unstaffed Pickup Stations
Create a fully automated handover and return process using TWICE's API in combination with smart lockers. Go beyond traditional hours and start improving your service availability and customer satisfaction.
