Open in TWICE Admin
inventory/stock-items
Prerequisites
Have ready before you start:
- The service attributes on the unit: a Date attribute for the last service and a Number attribute counting use since it. See Add a stock item attribute.
- The day the work was finished.
The walkthrough
1
Open the unit
Select Inventory in the left sidebar, click the tab of your maintenance view above the table, such as Due for service, and click the unit’s row. The stock item’s page opens, with its tabs under its name.
2
Open the Attributes tab
Click Attributes in the row of tabs. The tab shows the unit’s attribute values in cards, one card per attribute group.
3
Set the service date
In the card that holds your service attributes, click the calendar button at the right end of the date field, such as Last service date, and pick the day the work was finished. A banner with Discard and Save changes appears at the top of the page.
4
Reset the use count
Clear the number field that counts use, such as Uses since service, and enter 0.
5
Save the changes
Click Save changes in the banner at the top of the page. The banner closes, and the two fields keep their new values.
How do I know it worked?
- The Attributes tab shows the new date and a count of 0 when you open the unit again.
- The unit is gone from your maintenance view, and the count beside the view’s tab name drops.
- The unit is bookable again once the reservation you made for the work ends. If the work finished early, shorten the reservation: see Edit a reservation.
Troubleshooting / common pitfalls
The service attribute is not on the unit
The service attribute is not on the unit
It has not been added to this unit yet. Click Add Attribute on the card that should hold it, and add it with its value. See Add a stock item attribute.
The field cannot be typed in
The field cannot be typed in
It is a formula attribute, which works its value out from other fields and is read-only on the stock item. Change the values the formula reads instead. See Attributes.
Related articles
Attributes
Attribute formats, formulas, and the values a stock item keeps.
Maintenance and reservations
Every walkthrough for servicing units and holding them out of use.
Save a maintenance view
List the units due for service in a saved view.
Attach a document to a stock item
Keep the service report on the unit.
Edit a reservation
Change a reservation’s dates.