Twice Commerce Features 

Order Management

Barcode Scanning

Connect a barcode scanner to Twice for quick and accurate order handling, returns, and hassle-free inventory counts.

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Analytics & Reporting

Google Tag Manager

Take control of your website tracking with ease. Seamlessly integrate Google Tag Manager to efficiently manage and deploy analytics tags, enhancing your website's tracking capabilities.

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Analytics & Reporting

Google Analytics

Supercharge your insights – effortlessly connect your website to Google Analytics for a deeper understanding of your user interactions and website performance.

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Analytics & Reporting

Dashboard

Get a quick overview of outgoing and incoming orders per day, week, month, and year.

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Analytics & Reporting

Accounting Reports

Gain a complete accounting overview for all bookings, sales, and refunds processed through Twice. Get detailed breakdowns at the item level, per date, payment method, and tax level.

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Analytics & Reporting

Customer Data

Collect customer information automatically and conveniently analyze and export all customer data including marketing consent and purchase history.

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Analytics & Reporting

Basic Reporting

View your store's key bookings, products at a glance with the Twice Dashboard.

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Analytics & Reporting

AI Insights

With the power of AI uncover deep insights into your shop's performance and customer behavior, driving informed decisions and strategic growth

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Analytics & Reporting

Advanced Reporting

Access comprehensive, data-driven reports offering a detailed analysis of key performance indicators, sales metrics, and operational efficiency to optimize your Twice shop's success

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Automation

DIN Calculations

Automatic DIN calculation according to the shoe sole length, user experience, weight, size, and age when renting ski products.

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Automation

Disable Automated Customer Emails

Gain full control by turning off predefined transactional messages, enabling custom solutions through webhooks.

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Automation

Webhook Access

Create automated workflows with webhooks and automation tools such as Zapier or make.

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Automation

API Access

Use the Twice Admin API to integrate Twice with other products and services - unlimited API calls.

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Checkout

Discount Codes

Create discount codes to offer your customers a fixed value or percentage discount on specific products, periods, or your entire offering.

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Checkout

Category Terms

Upload category-specific terms and conditions for your customers to accept before placing an order.

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Checkout

Cancellation Policy

Define how many hours, days or weeks before the order starts customers can cancel at what conditions.

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Checkout

Custom Payment Options

Register payments received outside Twice, such as cash payment or bank transfers.

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Checkout

Twice Payments

Accept secure online payments in most European countries with Twice Payments. Currently supported payment methods are debit cards, credit cards, Apple Pay, and Google Pay, as well as online bank payments via Trustly and Paytrail in the Nordics.

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Checkout

Stripe Payments

Accept secure online payments with third-party integration Stripe also outside of Europe. Currently supported payment methods are debit cards and credit cards.

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Checkout

Manual Security Deposits

Register security deposits handled outside Twice for example in cash for your rental orders.

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Checkout

Automatic Security Deposits

Block available funds temporarily on customers' payment cards until rentals are returned. Pre-authorizations are not charged until you actively capture them.

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Checkout

PCI-DSS Audited Payment Processing

Benefit from peace of mind, knowing your transactions are protected against security threats and breaches.

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Checkout

Custom Checkout Fields

Collect customer information via custom checkout fields, connect services like DocuSign for e-signatures, or implement ID verification tools such as Veriff, tailoring the checkout experience to your unique requirements.

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Checkout

Twice Checkout

Orders are summarized, customer details are collected, and discount codes can be applied seamlessly, all before customers select their preferred payment method.

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Checkout

Multipurpose Checkout

One unified checkout for all rental, sales, and subscription purchases.

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Checkout

Terms & Conditions Acceptance

Set your own Terms and Conditions and category-specific requirements. Ensure your customers acknowledge and accept these terms when placing an order.

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Delivery

Delivery

Offer delivery and pickup from the provided addresses for your customers. Export delivery orders and efficiently plan delivery routes by choosing your own defined carriers.

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Delivery

Pickup Points

Create predefined pickup points for your customers, so they can collect and return their orders at these convenient locations. The number of pickup locations depends on the chosen Twice plan.

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In-person sales

Self-Service Terminals

Enable self-service purchases in-store with a customizable kiosk app for browsing, ordering, and easy checkout.

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In-person sales

In-Store pickup & return

Empower your customers to conveniently collect and return products at your physical location or brick-and-mortar.

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In-person sales

Manual Order Creation

Create new orders on behalf of your walk-in or call-in customers in your Twice Admin.

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Integration

SKIDATA

Synchronize your Skidata catalog, manage which ski tickets are available for purchase in the Twice online store. (on request)

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Integration

Solteq Commerce Cloud

Easily connect Twice to your Point of Sale system to streamline operations.

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Integration

Tekso POS

Easily connect Twice to your Point of Sale system to streamline operations.

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Inventory

Individual Inventory Articles

Bring 10.000 individual inventory articles grouped by SKU to your Twice account - contact us if this is not enough.

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Inventory

Inventory Import and Export

Import your entire inventory, including SKUs, articles, and specifications, for a streamlined setup. Export the inventory easily for tasks such as inventory count.

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Online Store

Branding Adjustment

Change fonts, button styles, colors, and even your favicon to create a uniquely branded and visually stunning shopping experience for your customers.

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Online Store

WordPress Plugin

Easily add your Twice Store to your existing Wordpress website with our Twice plugin.

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Online Store

Own Twice Online Store

Every Twice Account can establish an online presence with their own included Twice Store.

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Online Store

Unlimited Hosting

Build your online presence without hosting complexities. Unlimited, effortless website hosting.

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Online Store

SSL Security

Built-in SSL Security to protect customer data and improve SEO. No setup required.

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Online Store

Embedding Possibilities

Easily add your Twice Store to your existing website, we have step-by-step tutorials ready for you.

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Online Store

Booking Calendar

Display real-time availability for each product so your customers see instantly when products are ready to be booked.

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Online Store

Product Categories

Organize your products for easy navigation and discovery in distinct categories.

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Online Store

Online Store Customizer

Customize your online store's themes and layouts to engage with your customers.

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Online Store

Wix Website Builder integration

Elevate your site with the Wix website builder for enhanced features and greater control over your online storefront.

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Online Store

Custom Domain

Personalize your website URL and use your own website address instead of Twice.store/[company]

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Online Store

Remove Twice Branding

Hide the subtle "Powered by Twice" from your storefront footers and communications.

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Online Store

Sales Channel Language

Choose from our selection of 19 languages your preferred sales channel language.

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Online Store

Additional Languages

Expand your global reach by selecting additional languages to showcase your products and services.

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Online Store

Online Booking Buffer

Tailor the time how much time in advance orders must be placed, allowing you to control booking deadlines based on the start time.

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Order Management

Booking Extensions

Allow customers to effortlessly extend their rentals online and make online payments right away, automatically adapting to product availability. Exclusive to Twice Payments users.

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Payments

Payment Link

Create new orders in your Twice Admin and send them over to your customers via email or SMS for confirmation and online payment.

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Product Catalog

Maintenance Time

Block times to make items automatically unavailable for a set duration after return. Use this time for cleaning, repairs, or charging, guaranteeing that products are ready in time for the next order.

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Product Catalog

Package Products

Combine individual products into convenient rental packages. Twice tracks the availability of the individual product as well as the bundle at the same time.

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Product Catalog

Product Variants

Present multiple choices within a single product, such as size, color, or style.

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Product Catalog

Product Recommendations

Increase sales by suggesting your customers complementary products that enhance their order.

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Product Catalog

Unlimited Products

Create your product catalog and offer unlimited products to your customers.

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Selling Options

Subscriptions

Subscriptions as a selling option let you sell products and services on a recurring basis leading to recurring revenue.

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Selling Options

Resales

Tap into thriving secondary markets by selling pre-loved goods across multiple channels.

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Selling Options

Rentals

Profit from temporary product use by renting products to your customers.

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Selling Options

Sales

Sell additional products or services to your customers.

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Service & Customer Support

GDPR Compliant Service

Guaranteeing GDPR compliance we protect your data and privacy.

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Service & Customer Support

Knowledge Base

Access our 24/7 Knowledge Base, offering detailed instructions and video tutorials to help you master Twice at your own pace.

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Service & Customer Support

Automated Onboarding Support

Embark on a guided tour through our product after signing up. We provide helpful tooltips and step-by-step guidance to kickstart your Twice journey.

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Service & Customer Support

Chat & Email Support

Contact us via the chat once you signed up - our support team is happy to help, no matter which plan you're on.

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Service & Customer Support

Premium Support

Priority support with shorter answer time in chat and centralized email support. Expert guidance, trainings, and assistance from day one with our product specialists.

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Service & Customer Support

Dedicated Account Manager

Get expert guidance, training & data migration support from your dedicated account manager. This includes among others inventory import, support with embedding as well as potential custom integrations.

Twice Admin

Mobile & Desktop Ready

Enjoy Twice on any device or browser - our browser based solution does not require any additional downloads or updates.

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Twice Admin

Admin Language

Choose from 6 different languages your preferred Admin backend language for yourself and your team.

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Twice Admin

User Accounts

Invite your team as additional users to your Twice account. The number of available seats depends on the chosen Twice Plan.

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Twice Admin

User Roles & Permissions

Set permissions for each staff account to limit access to sensitive data and prevent unwanted actions.

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Twice Admin

Inventory Management

Optimize your inventory by adding unique specifications, taking articles out of use or viewing stock levels.

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Twice Admin

Order Fulfilment

Mark upcoming orders as prepared, assign specific articles, start and end orders effortlessly.

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Twice Admin

Localization Settings

Tailor your store's settings to meet local requirements, including tax rates, currency, measurement units, and time zones.

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Order Management

Automated Customer Emails

Let Twice send transactional messaged automatically on your behalf. Your customers will receive order confirmations and more wihout any hassle on your part.

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Twice Admin

Multiple Store Locations

Add additional locations to keep track of your inventory in different locations such as warehouses or stores.

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Twice Admin

Receipt Info Customization

Add additional business information and other details to your payment receipts.

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Order Management

Real-time Availability

Ensure no double bookings or scheduling conflicts occur thanks to Twice's real-time inventory availability.

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Article Usage History

Stay informed by monitoring the complete usage history of each inventory item, tracking its journey from one customer to the next

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Twice Admin

Channel-specific Pricing

Easily adjust product prices for each available sales channel, to offer different prices for online bookings, or orders created on-site.

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Selling Options

Multi-Channel Sales

Open your store to the public online, in-store, and wherever your customers are.

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