A listing sold alongside another — insurance, delivery, fees, consumables — including percentage-of-parent pricing and attaching it to the listings that offer it.
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catalog/listings
An add-on listing is one bought alongside something else rather than on its own. Insurance, delivery, a cleaning fee, a tube of sealant at the counter, or anything else that can meaningfully complement the main product.It is an ordinary listing with two extra decisions: whether it can be found by itself, and whether its price is its own or a share of whatever it is attached to. Both live on the Add-on tab.This guide is the add-on-specific path. The tab-by-tab walkthrough common to every listing is create and publish a listing.
Required permissions: listing create and manage rights. All four system roles hold them.
Decide two things before you start.
Is it worth buying alone? A tube of sealant is. A damage waiver is not. That decides Only available as add-on.
Does its price depend on what it is attached to? Delivery costs the same whatever is in the van. Insurance scales with the value being covered. That decides the pricing mode, and it is not changeable without re-pricing.
An add-on is a listing. Give it a name, a purchase option and a price like any other — Sales for a fee or a consumable, Bookings if it is genuinely taken for a period.Name it as the customer will read it in a checkout list, next to the thing it attaches to. Damage waiver rather than Insurance product 2.
2
Leave the stock rules empty if nothing physical backs it
On the Fulfilment tab, the Stock items card decides what is reserved or deducted when this listing is bought. For anything with no unit behind it — delivery, insurance, a service fee — add no rule at all. The card reads No stock items reserved or deducted when the listing is purchased, and the listing stays sellable regardless of stock.There is no switch for this. An empty rule list is the setting.Add a rule for a consumable. Sealant, wax and spare tubes are real things you can run out of, and they need a rule like any sales listing.
3
Hide it from browsing, if it makes no sense alone
On the Add-on tab, Visibility → Sales visibility → Only available as add-on: when enabled, this listing is hidden from storefront browsing and only appears as an add-on on other listings.Turn it on for a waiver or a cleaning fee. Leave it off for something a customer might reasonably come looking for on its own — a consumable often belongs in both places.This hides the listing without unpublishing it, which matters: an unpublished listing cannot be offered as an add-on either.
4
Choose how it is priced when attached
Still on the Add-on tab, Pricing when sold as add-on → When sold as add-on offers two modes:
Use this listing’s own price tables — a flat price, whatever it is attached to. Right for delivery, a fixed service fee, a consumable.
Percentage of parent listing price — a whole number from 1 to 200, applied to parent listing’s subtotal. Right for insurance and damage waivers, which should scale with what is being covered.
A damage waiver at 10 % of the order is the percentage mode. That is how the insurance product is built — there is no separate insurance feature to look for.Percentage-priced add-ons are always sold as a purchase, never as a booking.
5
Attach it to the listings that offer it
Attachment happens from the parent listing, not from the add-on. On the parent’s Recommendations tab, under Add-ons — items offered as add-ons on this listing — use Add add-on.Each attachment carries its own settings, so the same add-on behaves differently on different parents:
Quantity mode — Selectable lets the customer choose how many; Fixed does not.
Default quantity — what it starts at.
Offer as — Book or Buy.
Required — customers cannot uncheck this add-on.
Required is how a mandatory cleaning fee or compulsory helmet works. Use it sparingly: a required add-on is a price increase the customer cannot decline, and it is better shown as such than buried.
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Repeat the attachment wherever it applies
An add-on attached to one listing is offered on that listing only. There is no catalog-wide add-on.For something that should appear on everything — a waiver, a delivery option — that means attaching it to each parent. Worth knowing before you build a set of thirty listings and then decide they all need insurance.
The add-on does not appear in storefront browsing when Only available as add-on is on. Looking for it in the catalog and not finding it is the setting working.
It appears on the parent listing’s page, in the add-ons the customer can pick.
A percentage-priced add-on changes with the parent. Price the parent for two days and then for a week — the waiver should move. If it does not, it is on the flat mode.
A required add-on cannot be unticked, and shows in the total from the start.
The add-on shows up as its own listing in the storefront
Cause:Only available as add-on is off.What to do: turn it on from the add-on listing’s Add-on tab. Do not unpublish the listing instead — an unpublished listing cannot be offered as an add-on either.
The insurance price does not scale with the order
Cause: the add-on is on Use this listing’s own price tables, which is a flat price whatever it is attached to.What to do: switch to Percentage of parent listing price and set the percentage. It applies to the parent’s subtotal, so it moves with duration and quantity automatically.
The add-on is configured but never appears at checkout
Cause: it is not attached to the parent. Configuring the Add-on tab makes a listing able to be an add-on; it does not attach it to anything.What to do: open the parent listing’s Recommendations tab and add it there.
A service add-on stopped being sellable
Cause: it has a stock rule that matches nothing. A service has no stock items, so any rule at all filters everything out and leaves availability at zero.What to do: delete the rule. An empty Stock items card is what “nothing physical backs this” looks like — there is no separate switch to turn off.
We attached it everywhere and now want to change the price
Change it once, on the add-on listing. The price lives on the add-on, not on each attachment — what each attachment carries is quantity, offer mode and whether it is required.What to do: edit the add-on’s own price or percentage. Every parent picks up the change.
Customers are being charged for an add-on they did not choose
Cause: the attachment is marked Required, or pre-selected with a default quantity.What to do: decide deliberately. A required add-on is legitimate for a genuine mandatory fee, and a support ticket when it is a surprise.