Set what a listing costs: price tables, the three purchase types a table can price, and the Duration setting that decides how a partial period is charged.
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catalog/listings
Price a listing on its Pricing tab. Every price lives on a price table rather than on the
listing itself, so one table can price one listing or many, and a listing can carry several
tables for different windows of the year.
Required permission: Set prices. Manager, Admin and Owner hold it. A Member can see price
tables and listing prices but cannot change them.
Decide how you charge a partial period before you set a price. A customer collects at
14:00 on Monday and brings the item back at 09:00 on Wednesday. Charge two days or three?
Both answers are configurable, and you set the one you want in the Duration dropdown.
Open the listing and select Pricing. Tables run down the left of the Price tables
card with the default first, and a link icon marks a table shared with other listings.Select a table to edit it, or select Add table to build another. Add table opens
Add new price table, where you name the table and either attach an existing shared
table or create a fresh one.
2
Set the table's validity, or leave it undated
Leave Validity empty on the table that should always apply. Build that undated table
first, then add dated tables around it for a season or a campaign.
Only a price table without a validity period can be a listing’s default. A dated table is an overlay for a window, so it cannot be the fallback.
3
Turn on the purchase types this table prices
Turn on Purchase price to charge a one-time purchase, Booking price to charge for
a booked period, and Subscription to offer a recurring plan. Each section holds its
own prices, so a table serving two purchase types needs prices under both.Expect every section to be read-only on a table linked from a shared one. The shared table
owns those prices, and the admin says so.
4
Choose the shape of a booking price
Add a booking price as Fixed price per duration for set periods such as 1 day or
3 hours, or as Rate based to charge the booked duration, where a day runs 24 hours
from pickup.Pick fixed durations for named offers such as a day pass or a weekend rate. Pick rate
based to bill the time a customer actually used.
5
Set Duration to Elapsed or Started
Open the Duration dropdown on a fixed-duration price. Every unit of an hour or longer
appears twice, and the suffix decides when the item is due back.
Duration
A 2 days price, collected Monday 14:00
Day (Elapsed)
Due back Wednesday 14:00: pickup plus the exact duration
Day (Started)
Due back Tuesday, by the last available return time
Sub-hour units offer no variant, because prices with sub-hour units are always charged by duration.
6
Pick the basis your staff already answer with
Ask how your counter already answers “when is this back?” and set that. Elapsed gives an
afternoon collection the full period it paid for. Started counts the collection period as
the first unit, which is how most day-hire and venue-booking operations quote.Note that Started snaps hour units to the clock: a 2 hours price collected at 10:30 is
due by 12:00.
7
Decide whether a rate-based price counts calendar periods
Turn on Starting at pricing in the Booking price section to charge every calendar
period the booking touches, so a collection at 23:00 returning at 01:00 counts as two
days. Leave it off to charge the booked duration instead.
8
Add a deposit if you take one
Set Deposit under Booking deposit to reserve an amount on the customer’s card when
this listing is booked. The amount is released once the items come back in good condition.Look for the card only after a table on this listing prices bookings, because it appears
with the first booking price.
9
Check Linked listings before you save a shared table
Open Linked listings on the table to see every listing using it. Select Unlink to
take a listing off a shared table, and give that listing its own table when its price
needs to move independently.
Check three things, in order of likelihood: no table is attached to the listing; the
attached table prices a purchase type the customer did not choose; or the only table has
a validity period that misses the requested dates and no undated table sits behind it.What to do: attach an undated default table and price it. Treat dated tables as
overlays on top of that default.
Customers are charged for more or less time than we expect
Read the suffix on the fixed-duration price. A price billed on the wrong basis is out by
up to a full unit on every booking that does not start at the beginning of a period.What to do: take a real booking that came out wrong, work it through both suffixes,
and set the one that produces the amount you meant.
I cannot make the seasonal table the default
Working as designed. Only a table without a validity period can be a default.What to do: keep an undated table as the baseline and let dated tables layer over it.
Editing one listing's price changed several listings
The table is shared, which is what a shared table is for and a genuine trap when you did
not know the table was in use elsewhere.What to do: open Linked listings before you edit. Give the listing its own table
when it has to move on price alone.
Every price section is greyed out
This table is linked from a shared one, so the shared table owns its prices.What to do: edit the shared table to change every listing on it, or Unlink this
listing and give it a table of its own.
We need different prices per location or per sales channel
Not available. A price table is scoped by validity period, so a listing costs the same
everywhere it sells.What to do: create separate listings with their own tables when two locations must
charge differently. Weigh that against the separate stock rules and separate publishing
it also brings.
The price is right for a booking and wrong for a sale
Prices sit under the purchase type that uses them, so a table offering both needs prices
under Purchase price and under Booking price.What to do: open each section the listing offers and confirm it holds a price. A
listing offering a purchase with no purchase price is sellable in principle and priceless
in practice.