> ## Documentation Index
> Fetch the complete documentation index at: https://www.twicecommerce.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Order - Summary

> View order overview including status, timeline, total amount, and key details

export const viewAccessDefinition = "Read-only access without ability to make changes.";

export const editAccessDefinition = "Update and read data, but cannot create or delete.";

export const manageAccessDefinition = "Create, update, read, and delete data.";

export const permissionsDefinition = "The actions you are authorized to perform.";

export const visibilityDefinition = "Which features, sections, or data tables are visible to you.";

export const userRoleDefinition = "What a user can see and do. Each user has one built-in system role — Owner, Admin, Manager, or Member — and can also be assigned any number of custom roles you create with specific permissions. Effective access is the combination of all their roles.";

<Frame caption="Orders > [Order] > Summary">
  <img src="https://mintcdn.com/twicecommerce/Ab7tx7ih94KQsi0k/images/order-summary-tab.webp?fit=max&auto=format&n=Ab7tx7ih94KQsi0k&q=85&s=4cacdc59a3686843d0ac2001f294ce47" alt="Order summary tab showing order overview and details" width="1920" height="1080" data-path="images/order-summary-tab.webp" />
</Frame>

<Info>
  This view can look different dependent on your user role. <br />See [Visibility & Permissions](#visibility-and-permissions) for details.
</Info>

<Card title="Open in TWICE Admin" icon="external-link" href="https://admin.twicecommerce.com/orders" horizontal>
  orders/\[order-id]/summary
</Card>

## Primary Purpose

The Summary tab provides a high-level overview of the order including status, timeline, total amount, and key operational details.

<AccordionGroup>
  <Accordion title="View Order Status">
    See the current order status (pending, confirmed, fulfilled, completed, cancelled) and track progress through the order lifecycle.

    Read more: [Order Lifecycle](/docs/concepts/orders/order-lifecycle)
  </Accordion>

  <Accordion title="Review Order Timeline">
    View key dates including order placement, expected pickup/delivery, return dates, and actual fulfillment times.
  </Accordion>

  <Accordion title="Check Financial Summary">
    See the total order amount, payment status, outstanding balance, and any refunds or adjustments.
  </Accordion>

  <Accordion title="Quick Actions">
    Perform common order operations like confirming, fulfilling, or cancelling directly from the summary view.
  </Accordion>
</AccordionGroup>

## Related Concepts

Here are a few key concepts of TWICE Commerce that relate to Order Summary.

<AccordionGroup>
  <Accordion title="Order Types">
    TWICE supports different <Tooltip tip="Rentals, sales, buy-back, and service orders each with specific workflows" href="/docs/concepts/orders/order-types" cta="Learn more">order types</Tooltip> with unique lifecycle and fulfillment requirements.
  </Accordion>

  <Accordion title="Order Workflow">
    Orders move through defined stages from creation to completion, with automation and notifications at each step.
  </Accordion>
</AccordionGroup>

## Visibility and Permissions

Access to this view is controlled by your <Tooltip tip={userRoleDefinition}>user role</Tooltip>. Your user role determines both
<Tooltip tip={visibilityDefinition}>visibility</Tooltip> and
<Tooltip tip={permissionsDefinition}>permissions</Tooltip> for
<Tooltip tip={manageAccessDefinition}>manage</Tooltip>,
<Tooltip tip={editAccessDefinition}>edit</Tooltip>, and
<Tooltip tip={viewAccessDefinition}>view</Tooltip> access levels.

<Tabs>
  <Tab title="Visibility" icon="eye">
    | Feature           | Admin | Manager | Member |
    | ----------------- | ----- | ------- | ------ |
    | Order Status      | ✓     | ✓       | ✓      |
    | Financial Summary | ✓     | ✓       | ✗      |
    | Quick Actions     | ✓     | ✓       | ✗      |
  </Tab>

  <Tab title="Permissions" icon="key">
    | Resource            | Admin  | Manager | Member |
    | ------------------- | ------ | ------- | ------ |
    | View Order Details  | Manage | Manage  | View   |
    | Modify Order Status | Manage | Edit    | View   |
    | Cancel Orders       | Manage | Edit    | View   |
  </Tab>
</Tabs>