> ## Documentation Index
> Fetch the complete documentation index at: https://www.twicecommerce.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How to use the order calendar

> Switch the Orders table to a calendar of pickups and returns, pick the day or week to show, and open an order from its event.

> [card] [Open in TWICE Admin](https://admin.twicecommerce.com/orders)
>
> orders

Switch the **Orders** table to a calendar to see when pickups and returns fall across a day or a week. [Orders overview](https://www.twicecommerce.com/docs/orders/overview.md) explains the calendar layout and its events.

## Prerequisites

> [!WARNING]
>
> **Required permissions:** **View orders** (`orders:order` in view) to open **Orders**. All four system roles hold it. See [Users & Roles](https://www.twicecommerce.com/docs/settings/users-roles.md).

> [!NOTE]
>
> **Have ready before you start:**
>
> * **A tab holding the orders to plot**, such as a saved view of today's pickups. The calendar plots the orders the table has loaded. See [Save a daily view](https://www.twicecommerce.com/docs/guides/orders/save-a-daily-view.md).

## The walkthrough

**1. Open the orders to plot**

Select **Orders** in the left sidebar and click the tab holding the orders you want on the calendar, such as **All** or your view of today's pickups. With more than one location, check the location selector in the top-left corner first: the table lists only that location's orders.

![The Orders table, with Orders in the left sidebar and the All tab highlighted](https://mintcdn.com/twicecommerce/R8T_XUXwQgzkyGWI/images/guide-use-the-order-calendar-01.webp?fit=max\&auto=format\&n=R8T_XUXwQgzkyGWI\&q=85\&s=f492cfc67996d59a35011870d98799b6)

**2. Open the layout menu**

Click the button to the left of the search box, whose tooltip reads **Layout**. A small menu opens below it with two icons: the grid on top and the calendar under it.

![The layout menu open under the Layout button, with the button and the menu's grid and calendar icons highlighted](https://mintcdn.com/twicecommerce/R8T_XUXwQgzkyGWI/images/guide-use-the-order-calendar-02.webp?fit=max\&auto=format\&n=R8T_XUXwQgzkyGWI\&q=85\&s=8a35d22ae0b501d03b0929ecca8189bc)

**3. Choose the calendar**

Click the calendar icon. A calendar of pickups and returns replaces the table, open on **Grid Week** at the current time, so scroll down to your opening hours. Pickups carry a purple up arrow and returns a blue down arrow, and each event's title counts its orders and items.

![The order calendar on Grid Week, with the Grid Week button and a pickup event and a return event highlighted](https://mintcdn.com/twicecommerce/R8T_XUXwQgzkyGWI/images/guide-use-the-order-calendar-03.webp?fit=max\&auto=format\&n=R8T_XUXwQgzkyGWI\&q=85\&s=a3d67744ad57bfe32c46af7da169fd1f)

**4. Pick the range**

Click **Grid Day** or **List Day** in the row of buttons above the calendar to show one day. **Grid Day** lays the day out by the hour, and **List Day** lists its events in time order. **Grid Month**, **List Week** and **List Month** show longer ranges.

![The calendar on Grid Day showing today, with the Grid Day and List Day buttons highlighted](https://mintcdn.com/twicecommerce/R8T_XUXwQgzkyGWI/images/guide-use-the-order-calendar-04.webp?fit=max\&auto=format\&n=R8T_XUXwQgzkyGWI\&q=85\&s=18cfb1c78dd9fa88efbe33f39f45aee1)

**5. Move through the dates**

Click the arrows at the top right of the calendar to move back or forward one range, and **Today** to return to the range holding today. The title on the left names the dates on screen.

![The calendar on Grid Day moved one day forward, with Today, the two arrow buttons and the date title highlighted](https://mintcdn.com/twicecommerce/R8T_XUXwQgzkyGWI/images/guide-use-the-order-calendar-05.webp?fit=max\&auto=format\&n=R8T_XUXwQgzkyGWI\&q=85\&s=853686076a8c4576a6b44c44da2e1223)

**6. Open an event**

Click an event. A popup lists one row per order and time: the order reference and customer name on top, then **Pickup** or **Return**, the date and time, and the number of items.

![A clicked Grid Day event and its popup of two orders highlighted, each row showing Pickup, the time and the item count](https://mintcdn.com/twicecommerce/R8T_XUXwQgzkyGWI/images/guide-use-the-order-calendar-06.webp?fit=max\&auto=format\&n=R8T_XUXwQgzkyGWI\&q=85\&s=6ea5abae5b97ec6e3a93542d9a8289fc)

**7. Open an order**

Click a row in the popup to open that order. The order opens on its **Summary** tab.

![The order opened from the calendar popup, with its Summary tab highlighted](https://mintcdn.com/twicecommerce/R8T_XUXwQgzkyGWI/images/guide-use-the-order-calendar-07.webp?fit=max\&auto=format\&n=R8T_XUXwQgzkyGWI\&q=85\&s=8b7ab5e7e2c207ee7b1e265a7d5dfb1b)

## How do I know it worked?

* **A calendar replaces the table**, with the dates on the left and the range buttons above it.
* **Pickups and returns show as events**, purple up arrows for pickups and blue down arrows for returns.
* **A popup row opens its order** when you click it.

## Troubleshooting / common pitfalls

> [accordion] The Layout button is greyed out
>
> The table is grouped, and the calendar cannot show groups. Click the grouping chip in the filter row and choose **Remove Group**, then open the layout menu again. See [Orders overview](https://www.twicecommerce.com/docs/orders/overview.md).

> [accordion] Orders in the grid are missing from the calendar
>
> The calendar plots only the orders the table has loaded, so the orders on later pages of a long list are not on it. Narrow the filters to the days you are looking at. See [Orders overview](https://www.twicecommerce.com/docs/orders/overview.md).

## Related articles

> [card] [Orders overview](https://www.twicecommerce.com/docs/orders/overview.md)
>
> The calendar layout, its events and its popup, control by control.

> [card] [Planning the day](https://www.twicecommerce.com/docs/guides/orders/daily-pickups-and-returns)
>
> Every walkthrough for working the day from the Orders table.

> [card] [Save a daily view](https://www.twicecommerce.com/docs/guides/orders/save-a-daily-view.md)
>
> Save today's pickups or returns as a tab on the Orders table.

> [card] [Find overdue orders](https://www.twicecommerce.com/docs/guides/orders/find-overdue-orders.md)
>
> Save a view of the orders past their end date.

> [card] [Fulfillment & Return tab](https://www.twicecommerce.com/docs/orders/order-tabs/fulfillment-and-return.md)
>
> The same calendar, scoped to one order.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.