> ## Documentation Index
> Fetch the complete documentation index at: https://www.twicecommerce.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Test your processes

> One real order through checkout, into a real inbox, refunded and returned, with every document rendering.

Step 8 of the [launch path](/docs/guides/launch/overview). Everything is configured. This step proves it, by putting a real order all the way through and then undoing it.

Do this yourself, on your own storefront, with your own card. Reading the settings back does not count — the failures worth finding are the ones only a full round trip exposes, like a confirmation email that never arrives because it went to spam.

## Run the round trip

Order something with several items and at least one add-on; a single-line order tests very little. Then follow it the whole way: it appears in the admin, the confirmation lands in a **real inbox**, the receipt renders with your details, the payment goes through, you hand the item out and take it back, and a damaged return produces the charge you expect.

Then refund it and clean up, so your numbers start from zero.

<Note>
  A guide for running your pre-launch test order is in progress. Until it lands, these cover the individual moves: [Take an order in admin](/docs/guides/orders/take-an-order-in-admin), [Take payment](/docs/guides/orders/take-payment), [Refund an order](/docs/guides/orders/refund-an-order), [Work the day's pickups and returns](/docs/guides/orders/daily-pickups-and-returns), [Handle a late, damaged or partial return](/docs/guides/orders/handle-a-return), [Cancel or archive an order](/docs/guides/orders/cancel-or-archive-an-order).
</Note>

**Done when:** one order has been placed on the storefront, confirmed by email, paid, handed out, returned, refunded, and cleaned up — and every document along the way was correct.

## Order both ways

Your staff will take orders in the admin; your customers will place them on the storefront. They are different paths through the same system and both need testing. Use [Set up the online store](/docs/guides/sales-channels/set-up-the-online-store) to confirm the storefront is actually live before you order through it.

**Done when:** an order created at the counter and an order placed on the storefront both arrive correctly.

## Related articles

<CardGroup cols={2} className="doc-rows-condensed">
  <Card title="Launch path" href="/docs/guides/launch/overview">
    The whole path, in order.
  </Card>

  <Card title="Design your storefront" href="/docs/guides/launch/shape-the-storefront">
    The previous step.
  </Card>

  <Card title="Train your team" href="/docs/guides/launch/train-your-staff">
    The next step: getting the team ready.
  </Card>

  <Card title="Orders guides" href="/docs/guides/orders/overview">
    Every order task, in full reference detail.
  </Card>
</CardGroup>